Minimum Qualifications and Experience

• A Bachelor’s Degree/Diploma in Information & Communication Technology/Computer Science or related curriculum
• Project management
• ITIL Programme Certification.
• COBIT Certificate will be advantageous.
• 5-8 years of experience in systems security services management, of which three years should be in management position.
• 5-8 years of Experience in Information management applications and IT security support.
• 5-8 years of Experience in digital channel governance access management.
• 5-8 years of Experience in Database administration

 
 
Knowledge and understanding of:

• Governance, risk, and compliance.
• Project management
• Knowledge and implementation of GDPR and POPI Act.
• Systems Security (MCSE/CNNA/CISM).
• Database Administration
• Knowledge of Public Service systems.
• Relevant legislation and regulatory requirements namely, POPI Act, PFMA, Treasury Regulations and Frameworks on performance information and strategic plans.

Key Performance Areas:
 
Systems and Information Security

• Oversee and maintain system and cyber -security across to safeguard Business information system assets.
• Develop and manage the data governance framework for all systems at
• Develop and manage the digital channel access governance framework for all owned, earned and bought digital media channels.
• Develop and manage user platform access governance with external service providers.
• Manage the Design, Development, Implementation and Support of systems security and cybersecurity solutions across all network system domains (including hosted solution domains).
• Frequently review network systems (including databases) logs as per user access and activities.
• Provide user training or user awareness services on network system security requirements.
• Ensure use of systems by the organization adherence to Legislative requirements as per protection of private information and POPIA and GDPR reporting requirements.
• Confer with users to discuss issues such as computer data access needs, security violations and programming changes.
• Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
• Monitor the use of data files and regulate access to safeguard information in computer files.
• Monitor current reports of computer viruses to determine when to update virus protection systems.
• Modify computer security files to incorporate new software, correct errors or change individual access status.
• Assist in resolving systems security and data/information related logged calls.

 
 
ICT Security Policies and Support

• Ensuring that the SAT’s security policies comply with current acts and legislations.
• Develop the digital ICT security framework.
• Develop and maintain standards as per network system security configurations and settings.
• Develop and manage firewall rules and perform random vulnerability and penetration tests (internal and external).
• Manage the development, implementation and review of Information Security, User Account Management, ICT Systems Use and System Change Request Policies and Procedures.
• In partnership with ICT-Infrastructure Support team, develop policies and procedures for areas such as business continuity planning, loss prevention, fraud prevention, account management, patch management, server baselines, data backup and privacy.
• Develop emergency procedures and incident responses.
• Assist in ensuring that general Digital and ICT frameworks are implemented.
• Review existing security measures and updating security protocols as needed.

 
 
Application of System Security Standards

• Oversee the daily systems operations to identify potential system security risks and room for improvements.
• Oversee and coordinate systems security efforts across to ensure that security standards are met across all digital platforms:
• Ensure security is maintained and updated.
• Oversee the safeguarding of intellectual property and computer systems.
• Identify security initiatives and standards.
• Oversee the network of vendors and service providers who secure the company’s assets.
• Prioritise security initiatives.
• Managing, evaluating, and resolving any physical or digital security incidents or breaches.
• Conduct audits as per vulnerability and penetration tests, to find holes in security platforms.
• Conduct user access audits across all systems.
• Assist in system change control processes and monitor project activities to ensure the system security of the projects.
• Prepare periodical reports and make presentations as required.

 
 

 
DigiTech Risk Management

• Presenting risk assessments and improved security policies to the Digitech team members.
• To ensure that sufficient risk management is incorporated to the DigiTech operation so that liability is minimised and or eliminated.
• Implement Digitech data governance and risk management framework.
• Identify and manage the operational risks for Digitech and make inputs to the operational Digitech Risk Register.
• Develop, implement, and report on risk mitigating measures for Digitech.

Key Performance Areas
Infrastructure Planning

• Updating and managing an infrastructure master plan that guides the company board and investment committee for future development
• Liaison with key stakeholders, including municipal and provincial technical and planning departments on infrastructural requirements for future developments within a planned development area in excess of 3000ha. These would include the provision of the following but not limited to:
• Sufficient electricity for future development
• Adequate sewer services
• Road network
• Alternative energy
• Effluent treatment works

Engineering Design
Inputs

• Preparation of engineering concepts for infrastructure projects ranging from a minimum value to projects to in excess of R600m per project
• Engineering input, design approval for public bulk infrastructure, such as water and sanitation treatment works, construction platforms, roads, electricity, storm water system, aircraft taxiways as well office building and related structures and associated projects. This includes all stages, including conceptual, preliminary and detailed design as well as construction supervision and acceptance testing
• Assess engineering aspects of 3rd party developer proposals in the design review panel in relation to the engineering services, so as to ensure that designs are compliant with National Building
• Regulations and the company's precinct design guidelines. Monitor and accept buildings and infrastructure delivered by 3rd party developers
• Implementation Phase Technical and Project Management
• Inputs
• Assist with preparation of project scope documents based on conceptual and preliminary design
• Project management of design and construction phase of civil and infrastructure projects ranging from a minimum value to projects to in excess of R600m per project
• Attendance to technical issues encountered during project implementation including assessing and recommending solutions among the various technical alternatives proposed
• Infrastructure Asset Management
• Technical Inputs
• Provide engineering oversight to the management of the company infrastructure assets.
• Assist with technical inputs to infrastructure maintenance matters
• Support other divisions such as Planning with technical inputs
• People Management
• Manage and motivate staff to achieve maximum  performance by training, mentoring and skills development
• Ensure all Job Descriptions, Performance
• Agreements and Performance Assessments for staff are compiled, completed and finalised timeously
• Plan for and manage recruitment needs for the area of responsibility
• Ensures that the working environment contributes to improving staff morale and increasing productivity
• Provides leadership that demonstrates the values of the company

Qualifications, Knowledge, Skills and Behavioural Competencies Required

• BSc Eng (Civil), B-Eng(Civil) and B-Tech(Civil)
• Registered as a Professional Engineer with the Engineering Council of South Africa
• 10 Years’ experience of which 5 years are post registration
• Knowledge of principles of infrastructure design and management
• Knowledge of legislation applicable to infrastructure project development
• Registered as a Professional Engineer with the Engineering Council of South Africa
• Civil infrastructure design experience
• Able to apply knowledge of engineering standards such as Red handbook, EThekwini Standards, structural design standards such as SANS and COLTO
• Able to apply knowledge of GCC,JBCC and FIDIC contracts
• Experience in Framework Infrastructure Delivery and Procurement
• Management (FIDPM)
• Experience in managing a team
• Systematic and conceptual thinking
• Innovation and creativity
• Analysis and problem solving
• Judgement and decision making
• Integrity and reliability
• Strong communication skills, both oral and written
• Negotiation skills and ability to influence others
• Ability to build relationships and collaborate with key stakeholders and with colleagues internally across the organisation
• Planning and organising
• Results focussed
• Attention to detail and quality focus
  
  

• Risk Management: Providing Subject Matter Expertise to Fraud-and-Change Risk.
• Stakeholder Management: Build and Maintain effective relationships with Fraud Risk, Change and Technology stakeholders
• Responsibilities: Manage Fraud Risk solution designs, Facilitate business case and priorities, Programme manage the Fraud Risk change deliverables; Track investment benefits.
• Governance & Reporting: Define change governance framework, Track and report programme risks and issues,
• People Management: Establish and maintain stakeholder and delivery relationships.

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Key Performance Areas:

• Analytics Development and Execution
• Building analytics capabilities and business intelligence initiatives by assessing current state of data and analytics capabilities, developing an analytics strategy, working collaboratively with the DigiTech BU to develop data infrastructure, and TE BU to create and executing a product development roadmap that will assist with MIF.
• Revolutionise our current data collection methods through innovation and use of technological advancements.
• Establish thought leadership regarding new approaches and the development of the analytical community to support business growth and objectives.
• Analyse customer product consumption in all our markets.
• Actively or lead the develop effective data architecture requirements to support analytical activities.
• Spearhead new analytical processes and modelling to enable drive actionable insights
• Work successfully with unstructured and real-time data across the organisation

Analytics Reporting

• Report to business unit heads and management on interpreted data results to use in critical decision making and strategic planning. 2
• Coordinate on-going customer service monitoring surveys: data collection, data analysis; and developing and distributing monthly reports for internal and external consumption.
• Coordinate with operating units and survey vendors to conduct annual satisfaction and consumer surveys within time frames outlined in work plans: obtaining survey samples and summarising results. Assist with the design, development, implementation, analysis, and reporting of traveller satisfaction surveys.
• Develop market reports for company and the various business units.
• Oversee and manage the execution of special studies and develop data and information, assessment and recommendations as requested by the business.

Strategic Advice and Support

• Use data as well as research and generated insights to advise the Executives and Business Unit Heads on the impact of industry, market trends and intel on the strategic direction of the organisation.
• To further provide data and research intelligence to key stakeholders, industry partners and government agencies (Act as Research and Insights Champion in the industry and sector).
• Oversee and manage the development and refinement of the Marketing Investment Framework (MIF). Develop and manage the BUs AOPs and DOPs.
• Collaborate with the other BU heads in driving business and digital transformation using data and digital tools.
• Work closely with third party vendors to drive innovate solutions to optimise data mining.
• Provide thought leadership for research and data science.
• Maintain a good knowledge of relevant analytical and statistical techniques
• Lead the Integration of various data stream that are available within the organisation to ensure comprehensive synthesis of the analysis.

Continuous Business Improvement

• Review data and identify opportunities to drive continuous operational efficiency and business improvement.
• Manage the implementation of specific productivity improvement strategies and initiatives, including service delivery improvement initiatives.
• Manage the development and implementation of an institution wide knowledge management system.

Stakeholder Engagement and Communication

• Establish and maintain relationships with key stakeholders and business unit heads (including line management) to promote the South African brand through collaboration and partnerships.
• Communicate and engage employees on strategic directions and decisions taken by the business. Interface with business unit heads and line managers to understand strategic and functional business needs and monitor and measure the services provided to the business.

People Management

• Manage business unit performance against set target, KPIs and metrics.
• Define and cascade people performance objectives.
• Participate as an active member of the company management team
• Operate within delegated authorisations.
• Adhere at all times to the values of the company.
• Prepare monthly EXCO and quarterly Board reports and make presentations as required.
• Actively participate in management meetings, committees and relevant governance structures and provide comments/opinions.
• Positively support the implementation of all management decisions.

Qualifications and Experience

• Sc. Data Science, Big Data and Analytics or Applied Mathematics Honours, B.Com. Information Systems Honours
• Sc. Data Science, Big Data and Analytics or Applied Mathematics.
• PhD in Applied Mathematics, Data Science, Data Analytics will be an added advantage.
• 8-10 years’ experience in data science, data analytics and research or a related field, of which 5 years should be in management position.
• Previous experience in managing an Analytics/ Research Department is essential.
• Ability to develop use algorithms and develop statistical models to analyse and draw inferences from data patterns.
• Deep understanding of ‘R’ programming languages as well as fair knowledge of others like HTML, python, Java Script, SQL,

Key Outputs

• Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets and own cost reduction targets/policies to implement/contracts to review and approve
• Implement sourcing plans to assure orders meet specified quality and delivery times, and minimise the total cost of purchases
• Manage tender management and Request for Quotation process from end to end
• Provide advisory service to business units in the development of terms of reference (TOR) during specification meetings
• Securely files all procurement documentation for safekeeping and clear audit trails
• Review supplier contracts against expected service agreements.
• Ensure services and products provided to company contribute to improving business objectives and relationship with external suppliers and stakeholders
• Provide informed input to business on the number of suppliers / contracts, expiry dates as well as market analysis on products and suppliers as part of strategic sourcing and procurement function
• Manage Supplier relationships by establishing and maintaining rapport with all levels of supplier personnel and internal customers
• Create and maintain an up to date, visible and accessible repository of procurement contract information indicating vendor, contract value, goods, or services for which the contract exists; as well as flags indicating upcoming contract renewal or termination
• Prepare and administer correspondence and contract documentation throughout the life cycle of a contract, including termination and contract closeout activities
• Ensure adherence to PFMA SCM policy and legislative requirements
• Partner with business from a procurement perspective to conduct negotiation, research, investigation to understand commercial and procurement business requirements
• Advise business on contracting options, terms, and conditions to ensure optimal procurement contractual terms for the Company
• Support internal stakeholders in achieving their procurement business results through appropriate engagement with relevant vendors
• Communicate contract negotiations, request for proposals, reports etc. deadlines as agreed with business and estimated completion dates to all stakeholders through collaborative on-going communication
• Respond to requests for relevant information, quotations, proposals, and bidding processes to meet stakeholder needs
• Negotiate with relevant suppliers to meet quality, delivery, and cost objectives of Company
• Negotiate contracts with suppliers on behalf of business and drive contract development process in coordination with the Head of Finance and Legal Business Unit
• Establish supplier database in conformance with guidance from the SCM and Asset
• Management to create supplier segmentation based on spend and risk

Qualifications And Experience

• Diploma, BCom Degree or equivalent in finance, purchasing, supply chain management or procurement
• Minimum of 3 years’ relevant experience in purchasing, supply chain management or procurement
• Computer proficiency in Microsoft Office products

Knowledge And Understanding Of

• Knowledge and understanding of Government procurement regulations, PFMA, Treasury Regulations and other relevant legislation
• Ability to manage tender management process from end to end
• Ability to interpret and execute policy directives and procedures
• Knowledge and understanding of procurement processes and reporting requirements
• ERP System: ORACLE

Communicates Effectively and Candidly
Expected Behaviors:

• Expresses complex ideas and positions in a clear, concise and timely manner
• Listens and asks clarifying questions to understand others' point of view and identify issues
• Communicates in a way that demonstrates respect for individual differences
• Encourages others to express their views openly, even if they are contrary to the majority viewpoint

Puts the Customer First
 Expected Behaviors:

• Anticipates customer concerns and takes initiative to proactively resolve issues
• Solicits feedback proactively to identify ways to improve service or products
• Ensure direct reports (or projects and initiatives, if in an individual contributor role) are focused on meeting customer needs

Leads Change and Innovation
 Expected Behaviors:

• Investigates and adopts best practices from both within and outside of the organization
• Adapts both quickly and resourcefully to shifting priorities
• Helps others adapt in the face of resistance
• Challenges past assumptions to ensure that processes and outcomes are continuously improved
• Generates innovative approaches to own work

Builds and Leverages Talent
 Expected Behaviors:

• Actively seeks out opportunities to coach and develop others
• Identifies and takes action to resolve performance problems of direct reports and/or members of team (if in an individual contributor role)
• Makes hiring and promotion decisions and/or recommendations (if in an individual contributor role) based on people's capabilities and business needs
• Celebrates and/or rewards the significant achievements of others
• Helps team members recognize the business value of a diverse workforce

Plans and Acts Strategically
 Expected Behaviors:

• Directs others by clarifying the broader purpose and mission of their work
• Demonstrates understanding of how own group's performance impacts the company's overall business
• Creates strategies to balance day-to-day activities with long-range business plans
• Develops and monitors plans for executing projects on time and within budget
• Considers industry, market, and other internal and external business factors when making decisions
• Applies a global perspective to their work

Achieves through Teamwork
Expected Behaviors:

• Invites and builds upon the diverse ideas and input of others
• Embraces team decisions, even when they differ from own position
• Recognizes the contributions and uniqueness of each individual on the team
• Encourages people to draw on others’ diverse strengths and experience to work together effectively, within and across teams
• Addresses and resolves conflict directly and constructively, focusing on issues and facts rather than people

Leads through Influence
Expected Behaviors:

• Finds ways to incorporate others' best thinking into solutions
• Builds diverse networks throughout the organization to enhance personal influence
• Develops and presents a compelling case for change to gain commitment from others
• Asserts own position with confidence and enthusiasm
• Works with others to identify barriers and potential solutions

Executes for Results
 Expected Behaviors:

• Sets high performance standards with clear expectations for self and others
• Monitors progress of others and redirects efforts when goals change, are not met, or are no longer relevant
• Identifies action steps needed to accomplish team or work group objectives
• Uses metrics and data to anticipate and address issues so that progress towards goals is not disrupted
• Puts in extra effort and work to accomplish critical or difficult tasks
• Removes obstacles to accomplishing goals
• Identifies resources (e.g., budget, people) needed to accomplish objectives
• Upholds all of the company's standards of business conduct

Key Performance Objectives
Development

• Review designs created by designers; ask any necessary clarifying questions before starting on work
• Write code to implement visual elements into various web applications
• Create prototypes, mock-ups, and staging sites for review and feedback
• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications, and protocols
• Stay up to date with new technology trends
• Effectively communicate with your peers on all levels
• Give detailed explanations and argue the pros and cons of your choices

Qualifications Essential:

• A Degree in IT, Computer Science or suitable equivalent

Experience

• You have a minimum of 3 years’ experience in mobile app development
• You have good knowledge of any of the following:
• Swift (iOS)
• Java (Android) and Kotlin
• Good knowledge of REST web services
• Knowledge of MVVM architecture
• Knowledge of Reactive Programming (ReactiveX or Rx) would be an advantage
• Demonstrable portfolio of released applications on the Apple App Store or the Android Play Store
• Solid understanding of Agile methodologies, SCRUM experience would be advantageous
• You understand object orientated programming
• You have experience in development practices like test-driven development, continuous integration, and continuous deployment
• Excellent analytical skills with a good problem-solving attitude
• Knowledge of Java backend development would be an advantage
• Eager to learn new technologies and excited by change

Technical Competencies

• Customer Oriented
• Architectural Design
• Application Development
• Programming
• Risk Management
• Problem solving skills

Behavioral Competencies:

• Relationship Building
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading and Influence

We have three products:

• Family Cover – life, physical disability and family funeral cover combo’s for individuals
• Staff Cover – innovative group schemes product specifically targeting SMEs and comprising life, occupational disability and family funeral cover, plus a 24/7 counselling service, for their employees
• Domestic Cover – life, physical disability and funeral cover for domestic workers, bought and paid for by their employers

All of our products are available online, with no paperwork or physical medical tests required.
What you’ll do

• Generate leads via own networks and online platforms
• Market Company's Staff Cover to own leads and leads generated by Simply’s marketing team
• Sell Company's Staff Cover via the Company broker portal – providing follow up and support as required
• Cross-sell / up-sell cover to employees of SMEs – presenting on-site if required
• Test and improve sales and delivery models, including online channels like Teams and Zoom
• Provide first line support to customers as required
• Keep up to date with competitor products and service offerings
• Work with the product team to continuously improve the customer value proposition

Who you are

• Entrepreneurial
• Self-motivated and determined
• Inspired to make a positive difference
• Tech-savvy and comfortable engaging online and face to face
• Organised and disciplined
• Strong networking and marketing skills
• Minimum 5 years’ EB sales / consulting experience
• Insurance qualification of at least RE1 or RE5
• Bonus: degree / diploma in a relevant field

We have three products:

• Family Cover – life, physical disability and family funeral cover combo’s for individuals
• Staff Cover – innovative group schemes product specifically targeting SMEs and comprising life, occupational disability and family funeral cover, plus a 24/7 counselling service, for their employees
• Domestic Cover – life, physical disability and funeral cover for domestic workers, bought and paid for by their employers

All of our products are available online, with no paperwork or physical medical tests required.
What you’ll do

• Generate leads via own networks and online platforms
• Market Company's Staff Cover to own leads and leads generated by Simply’s marketing team
• Sell Company's Staff Cover via the Company broker portal – providing follow up and support as required
• Cross-sell / up-sell cover to employees of SMEs – presenting on-site if required
• Test and improve sales and delivery models, including online channels like Teams and Zoom
• Provide first line support to customers as required
• Keep up to date with competitor products and service offerings
• Work with the product team to continuously improve the customer value proposition

Who you are

• Entrepreneurial
• Self-motivated and determined
• Inspired to make a positive difference
• Tech-savvy and comfortable engaging online and face to face
• Organised and disciplined
• Strong networking and marketing skills
• Minimum 5 years’ EB sales / consulting experience
• Insurance qualification of at least RE1 or RE5
• Bonus: degree / diploma in a relevant field

Cyber Security and OTT Piracy
In partnership with the CV Technology department and Third-Party Vendors, design,
develop and implement the Connected Video security governance programme and
ensure that security practices are adopted in CV
▪ Ensure alignment with Group Infosec strategy
▪ Analyse the threat landscape in the CV environment
▪ Support the business with identifying, monitoring and managing internal and external
vulnerabilities and provide risk assessments and mitigation strategies to ensure
remediation of findings
▪ Conduct periodic security risk assessments to identify gaps and controls
▪ Development and implementation of security policies, procedures and security
incident response plans
▪ Ensure patch and vulnerability compliance, IAM/PIM, in accordance with policies and
procedures
▪ Actively manage/participate in anti-piracy initiatives, investigations, and activities
▪ Implement and/or adopt security tools, resolving and preventing vulnerabilities
everywhere in the stack
▪ Interface with engineering teams and help them with IT security projects
implementations
▪ Understand which parts and fundamental technologies make a modern user-facing
application possible, end to end

Risk Management
Apply technical expertise and analytical skills to identify and implement the most
appropriate risk assessment technique, supporting internal stakeholders undertaking
significant, complex, or novel risk assessments
▪ Support the development of a Governance & Risk Management framework in line with
the business objectives
▪ Articulate and Report on Risks
▪ Maintain the risk register, with actions and controls added to each risk
▪ Conduct risk tracking and monitoring (including following up on actions)
▪ Facilitate quarterly risk review workshops with the business

Head of CV Operations
Senior Manager Risk and Governance
Senior Specialist Security, Risk and
Governance
▪ Continuously improve risk management processes
▪ Record and distribute Progress Reports
▪ Develop and execute risk mitigations
▪ Conduct periodic reporting of risk register updates with the Exec Team and Group Risk
▪ Drive awareness of risk management across CV; Implementing awareness strategies
for BCM, DR, Risk, and all relevant procedures and processes

IT Governance
▪ Review policies and assess current policy gaps, update policies and implement
identified policies or policy changes for the year
▪ Maintain an accurate policy, procedure, and operations tracker
▪ Participate in Group Forums to ensure policies take the needs of a digital business into
account
▪ Support the implementation and management of the Connected Video Information
Technology General Controls framework for a DevOps environment; including analysis
of current policies, processes, procedures and controls, identifying gaps, align to best
practices and implementing the recommendations
▪ Manage the adherence of control objectives to respective systems
▪ Manage governance awareness initiatives of existing policies, procedures, processes,
and administration of the various governance forums
▪ Create new policies in line with best practices

Process assessment and improvement
▪ Analyse CV management practices
▪ Conduct gap analysis of existing processes
▪ Design and Improve processes
▪ Document processes and workflows
▪ Develop clear and detailed process maps

Qualifications
▪ Bcom degree in Risk Management, CRISK or equivalent
▪ Post Graduate Governance, Risk and Compliance Management would be advantageous
▪ OTT streaming and Video Entertainment business knowledge (Preferable)
▪ Experience in IT risk, governance, and security, operational and corporate governance, corporate compliance, or enterprise risk
management role for a medium to large corporation. Alternatively, experience as a consultant in any of the same areas.

Origination

• Manage and monitor, on a daily, weekly, and fortnightly basis the ongoing performance of the Bank’s Credit portfolio which entails the ongoing checking, communicating, and acting upon trends and issues identified in the normal course of business.
• Sell concepts to stakeholders, governance forums and, at times, industry
• Follow through to ensure management actions taken do have the desired impact
• Network and relationship management with a broad range of stakeholders

Underwriting

• Knowledge of architectures and use of technology, business rules and credit policy to support and evolve the business
• NCA and other applicable legislation
• Research – local and international competitor environment, credit risk in emerging market
• Risk appetite and link to economic outcomes
• Knowledge and understanding of AB policies

Score cards

• Basic score card knowledge

Determining of pricing strategies

• Provide legislation changes with regards to pricing such as changes to the NCA and repurchase rate changes
• Provide business objectives and strategies
• Provision of different portfolios and relative sales strategies and targets
• Determining and recommendation of the best pricing strategies and approaches to achieve the above

Monitoring of industry pricing

• Analysis and understanding of pricing available on the bureaus
• Design, implementation, and analysis of mystery shopping exercises
• Translating the above into the pricing strategies of our main competitors for use in determining pricing strategies

Determining of pricing

• Given fluctuations in sales, risk, and or costs determine what pricing is required to achieve the profitability targets of the business
• Translate the above into pricing recommendations
• To give inputs into system and product designs that will allow the implementation of the various pricing strategies
• Motivation of pricing changes and implementation of changes where approval has been granted, which includes audit and sign off of changes
• Overseeing the continuous analysis and monitoring of pricing to identify market changes or system errors / manipulation and making sure the source of changes is investigated
• Overseeing the monitoring of pricing changes implemented to ensure the desired outcomes are met
• Checking of the various pricing reports
• Dealing with external pricing queries i.e., legal, consumer complaints etc.

Management of Insurance Portfolio

• Design the strategic framework of insurance
• Identify critical risk areas and develop methodologies to address these risks
• Support the Head of Insurance in analytics, adhoc requests, and implement strategy
• Design the required financial models in compliance with best industry principles
• Design and implement capital adequacy and provision requirements for Insurance business
• Balance/ Value at Risk Analytics
• Integration of Insurance models into profitability framework of bank
• Retrenchment Forecast to Impairments and benefit comparison
• Claim and Premium expectations alignment with Profit model
• Insurance Book valuation
• Design pricing and related models to appropriately price insurance products to deliver the required returns
• Manage insurance underwriting criteria to ensure portfolio performance meets desired requirements
• Insurance reporting on Lapsing, Claims & Premium ratios (including retro views)
• Refine insurance reporting methodologies and data presentation formats on an ongoing basis
• Facilitate changes to insurance/Partnerships based on reporting
• Understanding Insurance Products
• New Product Research and Proposals
• Insights into Funeral and other products, substitution, and DC

Analysis

• Ongoing analysis to ensure that the portfolio and its various components constantly evolve.
• Mould solutions based on an amalgam of ideas to ensure the team can see the value of their contribution

Governance

• Manage decisions that are made at the Operational and Strategic Credit Committees.
• Ability to easily step thinking through strategy, tactics and operations and communicate with various audiences at the appropriate level, in the context of long, medium- and short-term timelines and deliverables

Stakeholder management

• Manage ongoing communication and engagement with various stakeholders

Project co-ordination

• Manage the co-ordination of projects as required to support the portfolio objectives, from time to time

Management of Resources

• Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, Training and development, Employee relations
• Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization
• Take appropriate disciplinary measures as required
• Facilitate induction of new staff within one month of joining the organization

Nature 1:

• The purpose of the position is to manage the risk and reward relationship of credit and insurance products within the Bank utilising advanced techniques of NPV modelling.

Key Performance Areas
Behavioural (COMP)

• Analytical thinking
• Communication and Influence (Persuading)
• Decision Making
• Relationship building & networking
• Strategic Intent
• Team Leadership

Minimum Education

• Master's Degree

Minimum Experience

• 8-10 years’ experience

Technical (COMP)

• Business acumen
• In-depth understanding of NPV and ROE calculations.
• Knowledge and understanding of pricing strategies
• Knowledge and understanding of regression techniques
• Knowledge of industry pricing for monitoring purposes
• Knowledge of the NCA and other applicable legislation relating to pricing changes
• Knowledge of various pricing reports for the purpose of monitoring & reporting
• Practical knowledge of application and behavioural scoring.
• Understanding of legislation relating to pricing changes to the NCA & repurchase rate changes

Key Responsibilities:
- Leadership responsibility for the people in the Chapter
- Work collaboratively with the rest of the IT Manco team to deliver against the IT Strategy
- Providing thought leadership on an Agile PMO based on the industry trends
- Introduce “New Ways of Working” including adoption in Scrum Masters and ensure the successful rollout and implementation of change aligned to the SAFe Framework. Responsible for capacity management for the people in the team. Manage Project Communication and Reporting
- Continuously find ways to improve project delivery
- Act as Change Agent for the “New Ways of Working” and transition project Managers to Scrum Masters
- Plan, Monitor, Control and Close projects. Assist in Program Increment Planning and Execution
- Development & maintenance of a competent PMO team, providing leadership, succession and talent management through open communication and delegation of responsibilities and authority within a heavily matrixed operating environment. Provide informal and formal coaching support to team in their personal and professional development.
- In conjunction with HR, Recruit, select and retain highly qualified professionals
- Work closely with and build excellent relationships with key stakeholders.
Required Knowledge, Experience and Skills
- 3-5 years' experience on DevOps Tools e.g. Jira, Docker, Azure DevOps
- A well-rounded understanding of short-term insurances and associated processes will be a distinct advantage
- A very good understanding of personal lines and commercial lines insurance product knowledge
Educational Requirements:
- At least 8 years’ experience as a Programme or Project Manager. Project Management Thought Leadership
- Proven track record of successfully managing IT projects. Sound understanding of short-term insurance
- Strong understanding of Agile methodologies, SAFE, as well as modern Project Management practices
- Strong presentation skills at Senior and Executive levels and Good communication including verbal and business writing skills.

REQUIREMENTS
To qualify for the role, you must have:
 - Minimum of 6 years experience 
 - Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
 - Experience in security risk assessment and planning using different frameworks and tools
 - Experience in penetration testing on infrastructure, network, web applications, and source code review
 - Experience in the assessment of disaster recovery and business continuity 
 - Bachelors Degree in Computer Science, Information Systems, or related
 - Industry certification  (e.g., CompTIA Security+, CEH, CISSP)

PURPOSE (WHY THE JOB EXISTS)

• A custodian for the Human Resources development, alignment and implementation of strategies to create a conducive business environment for the Company
• HR (functional) coordination role for the Brits location
• Provide Human Resources organisational leadership to ensure compliance with the country’s Labour Legislation.
• Lead the development and/or maintenance in implementing and communicating HR policies and procedures to ensure there is compliance and consistency in the application thereof in line with overall the Company HR policies and procedures
• To facilitate the development of processes that promote sound working relationship between all internal stakeholders.
• Lead and support the Human Resources team in the provision of all HR services for all employees and management
• Develop and/or maintain a functional HR administration RASCI that support all internal and external customers and stakeholders.
• Provide expert guidance & service, sound HR leadership advice to the management team, employees and the trade union in the application of HR policies and to help managers to make the best and correct decisions on employee matters
• Management of subordinates performance in line with the Bosch performance management system and take corrective action including discipline where necessary
• Responsible for the management of Human Resources budget
• Ensure coaching, guidance, training and development of the HR team in line with identified training needs
• Responsible for the implementation of Transformation initiatives

PRINCIPAL ACCOUNTABILITIES

Strategic Direction

• Determining and implement the strategic direction of the local HR function in support of the HR Africa strategy and Company's Corporate directives
• Lead Talent Management topics such as Mentoring, Succession pipelines and Leadership development
• Business partnering in support in organisational development initiatives for different Business units and for RBSA
• Representing HR in Exco meetings
• Benchmarking and Best practice
• Recruitment
• Oversee all Recruitment & Selection services
• Oversee the facilitation and assimilation of new hires by ensuring implementation of Induction programmes
• Labour Relations
• Support and advise on all Labour Relations matters and ensure record keeping of all necessary documentation, which include but not limited to Dispute resolution and Disciplinary processes
• Monitor and report on IR trends both internally & externally Manage and report on current issues such as monitoring performance management, discipline, disputes, grievances and status thereof, etc.

Health & Safety

• In conjunction with Health, Safety & Environment (HSE) Manager ensure that regular meetings
• are held, safety representatives are elected and trained as per legislation.
• Responsible for managing the scope of work of the Company Psychologist, analysis of the monthly report and risk management
• Liaise with Facility Management on relevant issues
• Employee Wellness
• Manage and ensure the delivery of the company’s Disease
• Management Programme, including regular review and reporting on the progress, appointment of service provider, legal

Compliance etc.

• Manage and ensure relevant policies and programmes, such HIV/AIDS, Awareness campaigns are implemented, monitored and reported to management
• Manage Corporate Social Responsibility activities in consultation with Management Skills Development/Employment Equity
• Manage and implement all Transformation activities which include Employment Equity initiatives in line with overall RBSA objectives by setting and pursuing targets and reporting internally
• Provide support at all times when required to the Training Manager and ensure that training interventions are conducted in collaboration with Management
• Lead and support in Training and Development initiatives
• Oversee Graduate and Internship programmes in support of talent pipeline Broad Based Black Economic Empowerment (B-BBEE)
• Manage and actively support implementation of all B-BBEE activities in line with objectives set targets and liaisons with external consultants on all B-BBEE initiatives
• Keep abreast of new development from DTI and make recommendation to Management
• Keep up-to-date record of actions i.e. minutes (Open Points List) and advise Management of risks identified
• Provide regular reports and presentations at Management meetings such as current scorecard, and annual target scorecards
• Participate in the B-BBEE Steering Committee activities and meetings and keep minutes

General Human Resources Administration

• Ensure all employee movements including internal transfers, promotions and new engagements, are processed promptly, procedurally and are processed to Payroll timeously
• Draft and ensure all relevant HR & Labour Legislation Notices are on Notice Boards
• Keep abreast of Wellness and Retirement cases Organisational Development
• Lead in OD initiatives
• Anticipate organisational changes and develop appropriate initiatives to support business changes in a timeous manner
• Ensure alignment of local organisational structures to Divisional blue prints
• Manage execution of employee surveys and Leadership feedback surveys to support business transformation and development
• Communication
• Develop communication strategy to ensure relevant information is communicated to business and relevant stakeholders
• Oversee updates of Bosch Global Network (intranet) pages

EDUCATION, EXPERIENCE, SKILLS

• Minimum, 4 year Qualification in HR
• NQF Level 6
• Post Graduate qualification will be an added advantage
• MS Office
• SAP/ HR systems

EXPERIENCE

• 12 - 15 years experience in HR environment (operational & strategic)
• Proven track record of at least 10 years in Senior/Strategic Business Partnering in a multi national company
• Experience on cross border projects, business with an international company
• Decision making on complex HR matters
• Ability and experience in managing standardized HR processes
• Managing staff and ensuring HR deliverables are met.

If you have not been contacted for an interview within 2 weeks of the closing date, please assume that your application was unsuccessful.

Key Responsibilities

• Provide IT support to end-user’s helpdesk needs
• Manage the Company's communication channels
• Ensure continuity of ICT infrastructure services
• LAN Management
• Operational improvements
• Perform troubleshooting to diagnose and resolve problems

Education and Experience 

• A degree in IT a prerequisite
• Work experience in an IT environment an added advantage
• Thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems
• Knowledge of Programming and Database
• Advanced knowledge and practical experience of Microsoft office package (Word, Excel, PowerPoint)
• Knowledge of operations of standard office equipment

Knowledge, Skills and Attributes 

• Computer software, hardware and operating systems
• Networking
• Project Management
• Stakeholder relations
• Excellent communication skills
• Contributes to maintaining the integrity of the organisation; displays high standards of ethics
• Demonstrate high levels of Professionalism and a team player;
• Ability to manage multiple priorities efficiently, and to maintain self-control while under pressure.
• Integrity and ethics.
• Well-developed organisational and planning skills.
• Ability to communicate effectively orally and in writing;
• Ability to manage multiple tasks simultaneously;
• Excellent interpersonal skills; Driving skills; Innovative and quick thinking;
• Ability to work under pressure; Attention to detail and Initiative;
• High level of professionalism and sound judgment;
• Experience working in multicultural environments;
• Should be able to create a positive and productive work environment;
• Excellent problem solving and analytical skills;
• Good project management skills;
• Subscribe to the Company Values of Respect, Collaboration, Teamwork, Excellence,
• Accountability, Integrity, Creativity
  

If you have not been contacted for an interview within 2 weeks of the closing date, please assume that your application was unsuccessful.

Key Performance Areas
Provide effective Fixed Asset Accounting Function to the Company

• Maintain a complete and accurate fixed asset register that complies with GRAP standards:
• Record approved fixed asset movements (additions, transfers and disposals) in the fixed asset register.
• Trace description and asset details to source documents ahead of capturing on the fixed asset register.
• Record amendments to the asset data in the fixed asset register accurately and in a timeously manner.
• Prepare the monthly capitalisation schedule and reconcile this to the General Ledger.
• Maintain source documents to ensure accurate record-keeping in terms of the required legislation.
• Assign asset numbers to fixed assets.
• Comply with the relevant policies, procedures and internal controls.

Physical Verification of assets:

• Plan and co-ordinate the verification dates.
• Monitor the execution of the asset verification process
• Update the fixed asset register accurately with the approved results of the verification. al
• Warrantees and Guarantees:
• Create a warrantees and guarantees databases by collating warranty and guarantee documentation for all assets.
• Update the warranties for additions.
• Inform the users if a warranty exists or not, which will determine the procurement of the repair/replacement.
• Follow up on the repair status and the return of assets.
• Financial Year End:
• Assist in preparing fixed asset schedules.
• Assist with the audit
• Maintain a register of minor assets.
• Review and recommend updates process flows.

Inventory and consumables

• Conduct the quarterly compliance audits on inventory and consumables.
• Report on the results of the compliance audits within one week of compliance audit.
• Investigate discrepancies and resolve.
• Plan and schedule the periodic stock count.
• Develop and maintain process flows/SOP for inventory and consumables.

Assist in providing effective insurance of all Company assets

• Co-ordinate training on all insurance policies. In the event of an insurance claim, collate all the supporting documentation for the insurance claims and ensure completeness thereof. E.g. Incident
• Report, Police reports, quotes etc.
• Complete the insurance claim form and submit the documentation within one day of receiving all information.
• Update the insurance tracker with the claim details.
• Follow-up on status of claims with the insurers and investigate long outstanding claims.
• Enquire with the cash and bank clerk if the settlement for any insurance claim has been received.
• Co-ordinate all claims between the users departments and the insurance brokers to achieve a speedy resolution.
• Assets in preparing the insurance renewal information for assets.
• Prepare an insurance analysis indicating the premiums payable, declared value per class and commission payable as per the renewal versus the invoices received.

Qualifications, Knowledge

• Diploma in Accounting
• Valid Code EB (Code 08) vehicle license
• Minimum of 3 years’ experience in fixed assets environment
• Sound knowledge of PFMA, Treasury Regulations, and GRAP standards (Specifically those Related to Fixed Assets)
• Knowledge of Pastel Accounting System, or similar system
• Strong knowledge of asset numbering techniques, bar-coding equipment and asset tagging
• Computer literacy in MS Office, with advanced Excel skills including working with Pivot tables
• Effective verbal and written communication skills
• Attention to detail to ensure accuracy
• Teamworks
• Service excellence
• Willingness to work outside of an office environment, travel between sites and perform asset tagging and verification processes

If you have not been contacted for an interview within 2 weeks of the closing date, please assume that your application was unsuccessful.