Key Accounts Manager - B2B
2026-06-09 - 2026-06-29
Permanent
DUR003578
Sales and Marketing
Gauteng, East Rand
Competitive Salary
East Rand, Gauteng.  Challenging senior-level opportunity exists with well-established supplier of packaging products to major blue-chip customers.  The focus is on strategic customer relationships, commercial negotiations, and driving revenue growth within a B2B environment.  The role would suit a dynamic, analytical, and commercially astute leader with a Bachelor’s Degree and 5–10 years’ experience within a manufacturing environment.
Key Focus of the Role
You will take ownership of strategic customer relationships, drive high-level commercial deals, and identify opportunities for growth through innovation, market insights, and effective account management. This role requires a balance of strategic thinking, relationship management, and operational execution.
 
Key Responsibilities
  • Build and manage strong relationships with key strategic customers, acting as the main point of contact
  • Drive customer growth through effective account management, upselling, and new business development
  • Monitor market trends, pricing, and customer performance metrics to inform commercial decisions
  • Manage and grow the sales pipeline, promoting innovative packaging solutions
  • Negotiate and administer contracts, including pricing, rebates, and SLAs
  • Oversee account performance, including forecasting, stock, debtors, and overall profitability
  • Collaborate cross-functionally on stock management, cost-saving initiatives, and operational improvements
  • Conduct regular customer reviews and ensure alignment with business objectives
Requirements
  • Bachelor’s Degree (NQF 7)
  • 5–10 years’ experience in a manufacturing environment
  • Minimum 5 years’ experience in a senior customer management role
  • Proven track record in key account management and commercial deal-making
  • Valid driver’s licence and own reliable vehicle
  • Strong communication and interpersonal skills, with the ability to engage at all levels
  • Excellent organisational and time management abilities
  • Strong analytical, problem-solving, and negotiation skills
  • Self-motivated, goal-oriented, and able to lead and mentor a team
  • Solid understanding of B2B environments and key customer dynamics
  • Ability to analyse sales data and translate insights into actionable strategies
  • Experience within the packaging industry is advantageous
For more information please contact:
Sandi Crowther