Based at the showroom, you will assist walk-in customers while also managing sales and customer relationships remotely via email, WhatsApp and telephone.
The role also offers the opportunity to develop long-term relationships with interior decorators, designers, hotels and hospitality groups, providing tailored sleep solutions for residential, commercial and hospitality projects.
The ideal candidate will have a consultative sales approach, strong relationship-building and communication skills, and the confidence to identify and develop new business opportunities. You should be equally comfortable engaging with customers face-to-face and building rapport digitally with clients who may never visit the showroom.
Requirements:
- Previous retail or showroom sales experience
- Confident, energetic and customer-focused approach
- Strong communication, relationship-building and closing skills
- Positive attitude with a passion for exceptional customer service
- Experience in furniture, home décor, bedding or related industries advantageous
- Comfortable working across email, WhatsApp and telephone
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Good computer literacy, including Microsoft Office, email, quotations, CRM / order management systems and general business software
- Own transport preferred