We are seeking a dynamic and organized individual to join our team as a Receptionist & SolidWorks Subscription Coordinator at our branch in Centurion, Gauteng.
In this role, you will be responsible for managing front desk operations while also overseeing the renewal and follow-up processes for our SolidWorks software subscriptions. The ideal candidate is detail-oriented, proactive, and able to manage multiple tasks efficiently. An additional task will be to assist with Pre-Sales meeting Admin.

Responsibilities Reception:

• Answer phone calls and direct them appropriately, take messages where needed and communicate efficiently.
• Manage incoming inquiries and direct to the correct department.
• Coordinate subscription related appointments and meetings.
• Assist with administrative tasks as needed. Pre-Sales EOS meeting admin for Tuesdays
• Forecast ALC to management and DS.
• Target driven and comfortable with KPI measurables.

SolidWorks Subscription Coordinator Responsibilities:

• Monitor upcoming subscription renewals and ensure timely renewals communication for early engagements.
• Communicate with SolidWorks users regarding subscription updates and changes.
• Track renewal dates related to software subscriptions and update CRM records
• Prepare and send Quotations / payment notices to customers.
• Follow up with internal teams to ensure communication and updates of renewals.

Requirements:

• Proven experience as a receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Experience with SolidWorks software or CAM software (Optional).
• Ability to work independently and prioritize tasks effectively.