Purpose:Provide administrative support to both Commercial Sales Manager and the sales teams.
To serve as a point of contact for dealers with queries about products, orders, warranties,
payments, M&R contracts. and provide support for sales representatives.
Key Performance Areas:
- Maintain an Accurate Database of Customer and Prospect Information (CMDW)
- Create customer account
- Change and modify customer accounts
- Add credit limit
- Process Paperwork
- Tax invoice
- Receive tax invoices from dealers and suppliers
- Send invoices to Finance for payment
- Process Good Receive Note (GRN) on SAP
- Follow-up on payments with Finance (Iveco Capital)
- Manage and Submit Invoices to the various Gov department for payment
- Receive credit note requests from the dealer or sales team
- Prepare the credit note
- Obtain signatures from Heads, Financial controller and the sales team
- Handover to finance for processing
- Process Purchase Orders
- Receive requests sales and marketing team
- Process requests from both the sales and marketing team
- Follow-up on the approval process with Commercial Sales Manager, Finance and Purchasing
- Review tender details with the responsible salesperson to determine a tender response strategy
- Ensure that all relevant documentation for the tender is complete and accurate
- Attend tender briefings/ training
- Ensure that all tenders meet all relevant specifications and are compliant with the client requirements
- Assist with managing the tender submission through its entire cycle
- Receive and deal with inquiries from colleagues and clients concerning tenders
Requirements:
- Grade 12
- Diploma/ Degree in Administration, Marketing advantageous
- Excellent communication skills (verbal and written)
- Proficiency in MS Office (MS Excel, MS PowerPoint, MS Word, etc.)
- Excellent time management
- Good administrative skills with special attention to detail
- South African unemployed YOUTH aged between 18 and 34
- Must not have taken part on the YES Programme before
Behavioural competencies:
- Relationship with people Enjoys interacting with people and would feel comfortable communicating with suppliers and customers as well as staff
- Establishes and maintains effective relations with customers and
- gains their trust and respect.
- Thinking styles Evaluate and critically examines information
- Emotions Work under pressure, stay calm and professional always
Competencies:
- Detail oriented
- Possess strong organizational skills
- Verbal and written communication skills
- Multitask and provide excellent customer service
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks after submitting your application.