INTERNAL SALES
Location: Waltloo, Pretoria

TURN QUERIES INTO QUOTES. QUOTES INTO SALES.

NON-NEGOTIABLE REQUIREMENTS: 

• Matric.
• Internal Sales / Sales Administration experience.
• Pastel / Fusion experience.
• Strong customer & administrative skills.

ROLE OVERVIEW: 
The Internal Sales professional will provide comprehensive sales administration and customer support, managing the process from quotation through to invoicing, delivery and collection.
The role requires accurate data management, strong customer communication and effective coordination with sales and logistics teams.
 
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!

Minimum requirements:

• Matric.
• Internal Sales or Sales Administration experience.
• Pastel and/or Fusion experience.
• Strong computer literacy and administrative skills.
• Preparing accurate quotations and invoices.
• Proficient in managing customer information and correspondence.
• Ability to coordinate deliveries, collections and transport arrangements.
• Knowledge of sales, stock and consignment reconciliations.
• Familiarity with cross-border documentation, including SADAC requirements.
• Strong written and verbal communication skills.
• Good attention to detail and numerical accuracy.
• Ability to compile and analyse sales and operational reports.

Personality Traits:

• Customer-focused and professional.
• Accurate and detail-oriented.
• Organised and efficient.
• Proactive and responsive.
• Confident and service-driven.

Duties and responsibilities:

• Capture, manage and update new and existing client information on Pastel / Fusion.
• Manage daily customer correspondence via email and telephone.
• Prepare and issue accurate quotations within required timeframes.
• Follow up on quotation requests and maintain communication with clients.
• Generate and issue accurate customer invoices.
• Request and coordinate transport quotations.
• Arrange and manage customer deliveries and collections.
• Complete cross-border documentation, including SADAC requirements.
• File and archive quotations, invoices and credit applications.
• Compile daily, weekly and monthly sales and operational reports.
• Analyse reports and identify opportunities for continuous improvement.
• Prepare sales, stock and consignment stock reconciliations.
• Assist customers with debit, credit and general account queries.
• Assist Sales Representatives with customer and sales administration requirements.
• Assist walk-in customers and respond to general customer enquiries.
• Attend marketing expos, social events and relevant training activities.