Position Type: Full-Time (with regular travel to client sites)
Work hours: Monday - Friday 07:30 - 16:00 (1 week on standby from Monday to Sunday (approximately once every 2 months, depending on the schedule). Will be compensated for the weekend standby.)
 
About the Company
The company is a technology-driven business focused on digital screen solutions and infrastructure. The company provides installation, maintenance, and support services to ensure optimal uptime and performance across client sites.
Role Overview
The Field Technician will be responsible for the installation, maintenance, and repair of digital screens across multiple client sites. This role requires a hands-on, solutions-driven individual with strong practical technical abilities who can troubleshoot issues, work with tools and equipment, travel to sites, and ensure minimal downtime of screens.

Minimum Requirements

• 2+ years’ experience in a field technician, technical maintenance, installation, AV, electrical, or similar hands-on technical role
• Strong practical technical skills, including the ability to:
• Drill
• Grind
• Weld
• Work with tools and mounting equipment
• Basic understanding of:
• Networking (IP and connectivity troubleshooting)
• Hardware diagnostics
• Digital screens / AV equipment (advantageous)
• Valid driver’s license and willingness to travel regularly
• Strong problem-solving and time management skills
• Good communication and reporting ability

Key Responsibilities

• Screen Installation & Maintenance

• Install, maintain, and repair digital screens at various client sites.
• Ensure screens and related infrastructure are functioning optimally.

On-Site Technical Support

• Conduct site visits, perform diagnostics, and resolve hardware/software issues.
• Troubleshoot offline or malfunctioning screens and coordinate repairs where required.

Practical Technical Work

• Perform physical installation and maintenance tasks using technical tools and equipment.
• Carry out mounting, drilling, grinding, and basic welding work where required on-site.

Travel & Route Planning

• Efficiently plan routes and schedules to prioritize urgent repairs and installations.

Stakeholder Liaison

• Work closely with on-site IT teams, electricians, and other stakeholders to resolve technical issues.
• Collaborate with internal support teams for complex problem-solving.

Technical Logging & Reporting

• Capture and update all issues, installations, and resolutions via the TechEase app.
• Provide clear and timely feedback to management regarding site visits and completed work.

Remote Support & Coordination

• Contact relevant stakeholders to assist in restoring offline screens remotely where possible.

Tools & Inventory Management

• Maintain and manage tools, equipment, and spare parts required for installations and repairs.

Please note that: Only shortlisted candidates will be contacted.