Location: Fully Remote (after training)
Training Requirement: First month of employment will require in-person training in or close to Fourways, Johannesburg
Working Hours: UK Hours

• Summer: 10:00 to 18:30 (SA hours)
• Winter: 11:00 – 19:30 (SA hours)

Leave:  20 Day annual leave days + 8 days UK public holidays
Employment Type: Independent Contractor (long-term opportunity)
 
A company laptop will be provided. Candidates must have a stable, high-speed internet connection and a suitable remote working environment.
 
Role Overview
Our UK-based client is seeking a highly organised and proactive Operations Assistant to support the Operations Manager with day-to-day operational, coordination, and administrative functions on a remote basis from South Africa.
The successful candidate will assist with quotations, ordering processes, reporting, supplier coordination, documentation management, and operational tracking. This role is ideal for an organised administrator who enjoys working in a structured, fast-paced, and process-driven environment.

Minimum Requirements

• 2+ years’ experience in operations support, administration, coordination, project support, or sales administration
• Previous experience with reporting, tracking, quotations, and documentation management
• Exposure to sales support, procurement, distribution, or commercial environments is essential
• Proficient in Microsoft Office Suite, particularly Excel
• Experience using QuickBooks or other financial/accounting systems would be highly beneficial
• Comfortable learning and working with CRM systems and internal platforms
• Strong organisational and administrative abilities
• Excellent written communication skills
• High attention to detail and accuracy
• Ability to work independently and manage multiple priorities effectively
• Must be able to attend the first month of in-person training near Fourways, Johannesburg
• Stable internet connection and suitable home office environment required

 
Key Responsibilities

• Prepare purchase orders and place orders with vendors and distributors
• Maintain accurate records of orders, approvals, invoices, and supporting documentation
• Assist with quotes, proposals, and Bills of Materials (BOMs)
• Liaise with suppliers and distributors regarding stock availability, pricing, lead times, and order fulfilment
• Maintain operational reports, dashboards, and tracking spreadsheets
• Support process improvement initiatives and maintain internal operational documentation
• Log, monitor, and track operational escalations
• Ensure compliance with Cisco partner processes and approval requirements
• Provide day-to-day operational and administrative support to the Operations Manager
• Assist with coordination between internal teams, suppliers, and stakeholders
• Ensure operational tasks are completed accurately and within required deadlines

 
Key Skills & Competencies

• Strong organisational and time-management skills
• Proactive and self-motivated
• Strong attention to detail and accuracy
• Excellent communication and coordination abilities
• Ability to work under pressure and meet deadlines
• Process-driven mindset with strong problem-solving abilities
• Professional, reliable, and accountable work ethic

 
Please note that only shortlisted candidates will be contacted