An established international chemical distributor is actively seeking an experienced Key Account Manager to play a crucial role in supporting growth within the pharmaceutical industry in South Africa. This position is based at the Head Office in Randburg and reports to the Business Unit Manager: Pharma. The successful candidate will be responsible for servicing key customers in both Johannesburg and Cape Town.

Minimum requirements for the role:

• Must have a tertiary science qualification, ideally in chemistry or related
• Minimum 4-6 years’ relevant sales experience, ideally within pharmaceutical, personal/home care or similar industry
• Experience and knowledge of regulatory requirements in the pharmaceutical industry is essential
• Must have in-depth knowledge of functional raw materials
• Strong written and verbal communication skills
• Energetic and self-motivated with solid administrative and organizational abilities
• Ability to build credibility and maintain professional relationships within the industry

The successful candidate will be responsible for:

• Distributing raw materials into the pharmaceutical segments.
• Maintaining the existing customer base and identifying new opportunities.
• Developing and expanding product segments with strategic importance.
• Creating and submitting offers, including taking responsibility for pricing.
• Independently processing customer inquiries, including handling complaints.
• Providing technical advice to customers on formulation development, including appropriate sampling.
• Analyzing the market for customers, products, competitors, and application areas.
• Maintaining reports and documentation in the CRM system (Salesforce).
• Managing budget and requirements planning.
• Collaborating and participating in trade fairs and customer seminars as sales promotion activities.
• Managing stock by working closely with Principal Managers to ensure optimal stock holding.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates