Our 5-star luxury game lodge in the Pilanesberg National Park is looking for an experienced and hands-on Executive Housekeeper with a keen eye for detail.

Summary Duties and Responsibilities

• Responsible for delivering excellent guest service at all times and maintain high standards of cleanliness and presentation in all guest rooms, public areas, back-of-house areas, and outlets.
• Conduct regular scheduled facility inspections including guest rooms, public and back-of-the-house areas to ensure adherence to cleanliness and maintenance standards.
• Management of the onsite laundry day-to-day operations.
• Continuously upskill and develop the housekeeping team members.
• Performance management and discipline of staff.
• Procurement, management, and control of all linen, amenities, guest supplies, cleaning and chemical supplies and operating equipment.
• Prepare reports and provide all relevant information to the General Manager pertaining to stock takes, budgets, maintenance snag reports, safety audits etc.

Education and Experience Requirements

• Hotel School diploma or equivalent in Hospitality/Accommodation Services a must.
• Solid experience as a housekeeping manager in a 5-star environment.
• Finer attention to detail and maintaining a guest centric approach in everything.
• Ability to drive change and to look for operational efficiencies / synergies.
• In-depth knowledge of laundry operations.
• Excellent communication skills and developed emotional intellect