A prestigious 4 Star hotel in Cape Town is seeking an experienced and hands-on Food & Beverage Manager to lead all Food & Beverage operations.
The successful candidate will be responsible for delivering exceptional guest experiences, driving service excellence, leading departmental teams, and ensuring the efficient and profitable operation of all Food & Beverage outlets. This role is suited to a passionate hospitality professional with a proven track record in quality-driven hotel environments.
REQUIREMENT:
- RSA ID and legal residence essential
- Minimum 2 years' experience as a Food & Beverage Manager within a 4 or 5 Star hotel
- Proven leadership and team management experience
- Strong knowledge of Food & Beverage operations, service standards, and cost controls
- Excellent guest relations and communication skills
- Proven track record of achieving outstanding guest satisfaction and positive TripAdvisor reviews
- Strong financial acumen, including budgeting, stock control, and cost management
- Ability to train, mentor, and develop staff
- Own reliable transport advantageous
KEY RESPONSIBILITIES:
- Oversee the daily operation of all Food & Beverage outlets
- Ensure exceptional guest service and consistently high service standards
- Lead, train, and motivate the Food & Beverage team
- Manage staffing, rosters, and departmental performance
- Monitor budgets, stock control, purchasing, and food and beverage costs
- Ensure compliance with health, safety, and hygiene standards
- Handle guest feedback and resolve complaints professionally
- Drive service excellence and continuous operational improvement
- Work closely with the Executive Chef and senior management to achieve business objectives
PACKAGE:
- R35,000 per month (Negotiable)
- Live-out position
LOCATION: Cape Town – Western Cape