Somerset West - A well established company is seeking to employ an IT Desktop Support Technician. The successful candidate will  assist with the daily operational IT requirements, new joiner setups, hardware setups including but not limited to software installations.

Primary Resource Responsibilities:

• IT Hardware & Maintenance support
• Software and User support
• Video/Audio Communication Support (end user webex client)
• SCCM configuration and support
• Encryption Configurations on endpoints
• Backup Configuration on endpoints
• Anti-Virus (Trend) setup and support
• Undertake to perform an effective and efficient help desk services on behalf the I.T department to RDM
• Undertake to perform administrative tasks to the Information Technology Manager and the department
• Willing to work out-of-hours to support staff
• Assist with administrative duties
  
  

Academic Qualifications:

• Matric
• A+ & N+
• Windows 10 / 11 Operating Systems
• Endpoint protection advantageous
• Extensive knowledge in MS Office
• Video conferencing & Audio
• Surveillance equipment and technology

 Competencies / Skills :

• Experience and exposure to Operating Systems (Desktop distributions)
• Exceptional Troubleshooting skills
• Exceptional communication Skills (Written and Oral Communication)
• Be able to grow through experience and learn fast and adapt
• Excellent problem solving
• Team player, but must absolute be able to function as an individual
• Mature and highly professional
• Exceptional in analytical thinking and troubleshooting
• Must be able to work under pressure

 
Applicable Experience:
1-2 Years’ experience as a 1st line technician