Somerset West:  My client, an esteemed lifestyle and retirement village operator, is seeking to employ a dedicated, caring Housekeeping & Laundry Supervisor with previous experience in a hospitality or healthcare environment for an establishment in Somerset West.

On-site role in Somerset West; only candidates residing in Somerset West or within close proximity will be considered

Purpose of the Role: To oversee and manage the housekeeping and laundry operations within a healthcare and hospitality environment, ensuring a warm, hygienic, and caring atmosphere for residents and guests. The Supervisor leads by example to maintain high hygiene and cleanliness standards, ensures infection control compliance, and fosters a supportive team culture.

Key Responsibilities Include but Are Not Limited To

• Supervising housekeeping and laundry staff and supporting daily operations
• Conducting regular inspections to ensure hygiene, cleanliness, and presentation across all areas including frail care units
• Providing hands-on assistance with housekeeping and laundry tasks including use of industrial equipment
• Promoting and overseeing laundry services within the estate
• Ensuring proper handling, sanitization, and prevention of cross-contamination of laundry
• Managing safe handling and disposal of medical and general waste
• Ensuring infection control compliance through routine checks and staff training
• Onboarding, training, and mentoring staff on hygiene and cleaning best practices
• Monitoring team performance and fostering a collaborative work environment
• Managing stock levels of cleaning materials and linen and reporting needs to management
• Coordinating staff scheduling with management
• Addressing resident and guest concerns regarding housekeeping or laundry services
• Reporting maintenance and safety issues to management

Criteria

• Previous experience in a housekeeping or supervisory role within hospitality or healthcare environment
• Strong leadership and team support skills with a caring, approachable manner
• Good communication skills in English; Afrikaans is an important advantage
• Excellent administration and organisational skills
• Good computer literacy
• High attention to detail, hygiene, and infection control standards
• Ability to work flexible hours, including weekends and public holidays
• Hands-on, proactive approach with commitment to quality service
• Valid driver’s license advantageous; required to operate a golf cart around the establishment

Working Hours / Conditions

• Full-time position; rostered shifts including weekends and public holidays as required
• Market-related salary aligned with the role

On-site role in Somerset West; only candidates residing in Somerset West or within close proximity will be considered