Stellenbosch – A prestigious wine estate in the Cape Winelands is looking to appoint a well-organised, service-oriented Marketing Assistant to provide support to its dynamic Marketing Team. This is an excellent opportunity for someone with a passion for hospitality who thrives in a refined, fast-paced environment and takes pride in contributing to exceptional guest experiences.

Purpose of the Role: This role supports the Marketing Department with day-to-day coordination of campaigns, events, digital content, and client engagement. It also includes front-facing duties within various outlets of the establishment.

Key Responsibilities Include but Are Not Limited To

Campaign & Marketing Support

• Coordinate elements of digital and print campaigns
• Assist with research and reporting on marketing performance
• Liaise with media, influencers, and suppliers
• Manage requests for design and promotional content
• Keep marketing databases and cloud folders up to date

E-Commerce & Wine Club Assistance

• Facilitate online orders, invoicing, and deliveries
• Ensure product listings are accurate and current
• Maintain customer records and assist with reporting
• Support Wine Club engagement and communication

Client-Facing Activities & Events

• Help prepare and host wine tastings and marketing events
• Provide warm, professional client service across all platforms
• Handle queries and build rapport with new and existing clients
• Assist with Gallery & Boutique Operations

• Oversee day-to-day activities and maintain neat storage areas
• Assist with product and visitor-related enquiries

Online Presence

• Maintain listings and respond to reviews on key platforms
• Assist with seasonal promotions and media collaboration

Criteria

• Matric; a relevant marketing qualification will be an advantage
• Prior experience in a similar support role, ideally within hospitality or wine
• Highly organised with strong time-management skills
• Energetic, proactive, and able to take initiative
• Excellent written and verbal communication skills
• Meticulous attention to detail and accuracy
• Able to manage multiple tasks and meet deadlines under pressure
• Confident working both independently and as part of a team
• Customer-focused with a friendly, professional demeanour
• Comfortable engaging with clients and building positive relationships
• Proficient in Excel; familiarity with digital marketing tools and content creation platforms is advantageous
• Interest in food, wine, and luxury hospitality is beneficial
• Valid driver’s license required