Grahamstown area – Eastern Cape: Our client is looking for a Hospitality Manager to join the team. Only candidates with the relevant experience will be considered. The successful candidate would need to be based in Kenton or Grahamstown

MINIMUM REQUIREMENTS

• Grade 12
• Formal qualification in Hotel/ Tourism Management advantageous
• Proven experience in similar role
• Knowledge and experience of OHS Act
• Must have own vehicle/transport
• Excellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before)

 
KEY RESPONSIBILITIES

• Efficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relations
• Ensuring the property and guest rooms are maintained at the highest standard of cleanliness and comfort
• Ensure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordingly
• Checking and reporting of required maintenance work
• Responsible for maintaining and managing all inventories & stocks
• Responsible for swift handling and resolving of guest needs, requirements, and compliments and complaints
• Efficiently manage online guest reviews
• Ensure all online and social media platforms are managed and are reflective of the respective establishments
• Responsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts recons
• Good understanding of budgets and forecasting
• Monthly reporting and commentary to support office on actual financial performances vs budgets
• Must have excellent communication and staff relation skills
• Inspires, motivates, and maintains good staff relations and productivity
• Schedule and direct staff’s daily duties
• Provides on-going staff training and development
• Able to work hospitality shifts and hours and maintain a good work-life balance

ONLY short-listed candidates will be contacted

To apply CLICK THIS LINK and upload your CV
 
https://webapp.placementpartner.com/wi/vacancy/?id=farm&VacRef=FM001034&preview=41de2f3c42a2ab5492b35c299d41a3f4