BUSINESS SYSTEMS ANALYST / SUPPLY CHAIN & SYSTEMS ANALYST
Location: Modderfontein, Johannesburg
 
CONNECT SYSTEMS. ANALYSE DATA. DRIVE BUSINESS IMPROVEMENT.

NON-NEGOTIABLE REQUIREMENTS: 
Relevant IT / Business Systems qualification.
Advanced Microsoft Excel & data analysis skills.
Business systems / process improvement experience.
Strong analytical & problem-solving skills.

ROLE OVERVIEW: 
Responsible for managing and improving business systems, analysing operational data and developing reports and forecasting tools to support informed decision-making.
The role bridges IT and business operations, identifying inefficiencies, coordinating system improvements and implementing practical solutions to enhance productivity.
                     
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!

Minimum requirements

• Experience in business systems administration, systems analysis, business process improvement or a similar role.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, data analysis and reporting.
• Experience developing reports, forecasting tools and business tracking models.
• Strong understanding of business processes, systems functionality and operational workflows.
• Experience identifying inefficiencies and implementing process improvements.
• Experience coordinating projects, system enhancements or implementation initiatives.
• Understanding of systems integration and automation.
• Strong analytical, problem-solving and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Ability to work independently and take ownership of initiatives.
• SQL or database experience would be advantageous.
• Experience with ERP systems, CMS platforms, reporting tools or integrated business applications would be beneficial.

Personality Traits:

• Analytical and detail-oriented.
• Proactive and improvement-driven.
• Commercially and operationally minded.
• Organised and accountable.
• Confident communicator and collaborative problem-solver.

Duties and responsibilities:

• Business systems administration and improvement:
  • Administer, maintain and support business systems, platforms and applications.
  • Identify opportunities to improve existing systems, functionality and workflows.
  • Coordinate system updates, enhancements, integrations and implementation projects.
  • Investigate system-related issues and liaise with relevant stakeholders or service providers to resolve them.
  • Ensure systems support business requirements and operational objectives.
  • Identify opportunities to automate manual processes and improve data accuracy.
• Data analysis, forecasting and reporting:
  • Develop and maintain Excel-based reports, forecasting tools and business tracking models.
  • Analyse operational data to identify trends, discrepancies and opportunities for improvement.
  • Prepare accurate management reports and performance summaries to support business decisions.
  • Assist with forecasting, planning and resource allocation using historical data and business trends.
  • Consolidate information from various sources into meaningful reports for management and the Board of Directors.
  • Improve reporting processes to ensure information is accurate, consistent and available when required.
• Process improvement and operational efficiency:
  • Review existing business processes and identify inefficiencies, bottlenecks and unnecessary administrative tasks.
  • Develop and implement practical solutions to streamline workflows and improve productivity.
  • Map existing processes and recommend improved procedures where required.
  • Drive continuous improvement initiatives across systems and business operations.
  • Identify opportunities to reduce manual work, duplication and errors through improved systems and processes.
  • Monitor the effectiveness of implemented improvements and recommend further enhancements.
• Project management and implementation:
  • Coordinate systems-related projects, upgrades and business improvement initiatives.
  • Gather requirements from internal stakeholders and translate them into actionable project plans.
  • Monitor project timelines, deliverables and implementation progress.
  • Liaise with IT service providers, developers and internal teams to ensure successful project delivery.
  • Support the implementation of new systems, processes and reporting tools.
  • Provide updates to management on project progress, challenges and improvement opportunities.
• Business support and stakeholder collaboration:
  • Work closely with management and operational teams to understand business requirements.
  • Provide support and guidance on the effective use of business systems and reporting tools.
  • Identify opportunities to improve the availability and quality of business information.
  • Ensure system and process improvements align with the company's operational and strategic objectives.
  • Maintain appropriate system documentation, reporting procedures, and process guidelines.