The HWSETA is seeking to appoint a Provincial Receptionist to Provide Administrative assistance in the Provincial Office. Assist coordinate customer care with external stakeholders. 

Education Requirements: National Diploma in Office Administration/Technology, Business Administration or Public Management or an equivalent qualification.
Experience: 2-3 years work experience at Reception and related field.

Key Responsibilities Areas:
1. Perform delegated Education Training Quality Assurance functions.

• Provide administrative support on the accreditation, re- accreditation, extension of scope, secondary accreditation, and satellite campus approval process.
• Perform checks on all accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus approval process.
• Provide administrative support on the Assessor and Moderator registration process.
• Provide administative support on the verification process.
• Provide administrative support to stakeholders for learner achievement process.
• Support the trainibg implementation process.
• Support the training site approval process.
• Support training implementation process.
• Provide admin support on SDP Monitoring process.
• Provide required administration, logistical, filling and record-keeping.

2. Perform delegated Research Information Monitoring and Evaluation functions.

• Provide support to the RIME activities.

3. Perform delegated Skills Development planning functions.

• Provide admin support and evaluate the T-no. application process and Eol application process
• Provide admin support in coordinate and organize where applicable, the following: SDF registration process, WSP&ART workshops and submission process, Discretionary grant/EOI workshops and application. 
• Support the project implementation process for all projects.
• Keep records of the register of the documents submitted on the provincial central email.

4. Perform delegated Corporate Service and Administrative functions.

• Implement and adhere to organisational policies and procedures.
• Perform required electronic, physical filling and record keeping.
• Perform planning and reporting activities.
• Adhere to travel and substance requirements. 
• Perform required Marketing activities.
• Provide guidance and support to stakeholders on ERP utilisation.
• Assist and support delegated administrative function.

5. Perform functions related to building and maintaining Stakeholder Relations.

• Support and maintain of stakeholder relations.
• Enhance customer satisfaction through enquiry and problem-solving.

6. Meeting service delivery charter standards

• Telephone Enquiries -24 hours
• Respond to Written Correspondence (Mail, E-mail, and Fax)- 48 hours.
• Acknowlgement of receipt for any documentation submitted- 48 hours.

R140 522- R218 321 (Cost to Company)

HWSETA is an AA/EE Employer and reserves the right not fill any advertised positions.
If you do not hear from us within four weeks after the closing date, please consider your application Unsuccessful.

Provincial Receptionist position