Office and Operations Administrator
We are recruiting an Office and Operations Administrator for our client in Cape Town, Western Cape. The company is a growing metering services business in the utilities and property sector. This office-based role reports to the Operations Manager/Director and is key to ensuring smooth administrative and operational functions. The successful candidate will provide end-to-end support, including accurate documentation, job coordination, and client communication.

Minimum Requirements:

• Matric (Grade 12).
• Advantageous: Relevant administration or bookkeeping qualification.
• Minimum of 2 years’ experience in an office administration role.
• Experience within a technical, utilities, construction, or service-based environment is preferred.
• Strong proficiency in Microsoft Excel and Word.
• Basic invoicing and document management experience.

Roles and Responsibilities:

• Act as the first point of contact for clients, property managers, and body corporates.
• Log service requests, queries, and complaints accurately.
• Provide clients with regular job status updates and coordinate access arrangements.
• Log, schedule, and track all installation, replacement, and call-out jobs.
• Coordinate daily work schedules for electricians and plumbers.
• Maintain accurate job status trackers, including pending, in-progress, completed, and invoiced jobs.
• Capture, file, and maintain job cards, installation reports, and commissioning documentation.
• Ensure all records, including meter serial numbers, installation dates, client details, site photos, and sign-offs, are complete and audit-ready.
• Prepare comprehensive job packs for invoicing, including completed job cards, meter numbers, and approvals.
• Assist the finance department with the accurate and timeous raising of invoices.
• Track completed jobs against invoiced jobs and follow up on any discrepancies.
• Capture supplier invoices, delivery notes, and expense claims where required.
• Maintain records of meter stock, seals, and installation materials.
• Log stock issued to technicians and reconcile returned items.
• Flag low stock levels or stock discrepancies to management.
• Maintain operational trackers and compile daily, weekly, and monthly reports.
• Track technician productivity, job turnaround times, and repeat call-outs.
• Provide operational data, summaries, and insights to management.
• Manage emails, telephone calls, and filing systems.
• Assist with onboarding documentation for employees and contractors.
• Support compliance documentation, including licenses, registrations, and safety files.

Closing Date
Submissions for this vacancy will close on 27 January 2026, however, you will still have the opportunity to submit your CV for this position until 18 February 2026.
 
Please Note
Thank you for submitting your CV to Marvel Placement Consultants. We value your submission and endeavour to respond to each applicant. Should your application be successful, we will be in contact with you. If you do not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.
 
PoPI Act Compliance:
Marvel Placement Consultants adheres to the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.”