We are sourcing for a Quality Assurance Administrator role.

Key Responsibilities:
Administrative Support

• Data and Records Management
• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes
• Coordinate with stakeholders to ensure the successful execution on certification
• Maintain an organised filing system for all trade test, accreditation, assessments, and monitoring reports
• Verification and submission of trade test certificates to NAMB
• Provide support for quarterly reporting and audits

Information and Data Management

• Capture accurate learner information
• Verify supporting documentation
• Maintain Management Information System (MIS) records
• Produce quality assurance reports
• Analyse administrative data
• Monitor turnaround times
• Maintain accurate filing systems
• Ensure data integrity and confidentiality.

 Communication

• Communicate professionally with stakeholders
• Prepare clear written correspondence
• Respond to provider and learner enquiries
• Draft meeting minutes
• Prepare reports
• Present information accurately
• Liaise effectively with internal and external stakeholders

Qualifications And Experience

• National diploma (NQF Level 6) would be preferred
• Minimum of 2 years administrative experience in fast-paced environment
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office
• Excellent organizational and project management skills.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.