This is an office-based role focused on supporting our customers and external sales efforts through professional, accurate, and efficient service. This position suits someone who is detail-oriented, and thrives in a structured, office setting rather than high-energy field sales. It offers excellent long-term growth potential for the right candidate

Qualification

• Matric (Grade 12) is essential

Requirements

• Some technical knowledge is a strong advantage, especially in Electrical, Electronics, or Harness/Connector fields.
• Previous office experience (administrative, customer service, or sales support) is preferred.
• Comfortable working in a quiet, focused office environment (introverted personality welcomed).
• Strong attention to detail, organisational skills, and reliability.
• Excellent verbal and written communication in English.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Valid Drivers License

Duties

• Training on product range and technical knowledge.
• Handle inbound customer enquiries via phone, email, and online channels.
• Process sales orders, quotations, and follow-ups accurately and on time.
• Provide product information and basic technical support on connectors, wire, tooling, and harness-related products.
• Liaise with suppliers and internal teams to ensure timely stock availability and order fulfilment.
• Maintain accurate customer records and CRM data.
• Support the sales team with administrative tasks, sample requests, and documentation.
• Build and maintain professional customer relationships through consistent, high-quality service.
• Identify opportunities for upselling or additional services (e.g., kit supply, prototyping).