Luxury Safari Lodge in Welgevonden Game Reserve is looking for a professional and attentive Butler to deliver personalised guest service.

The successful candidate will combine guest hosting, food and beverage service and thoughtful attention to detail to create memorable safari stays.

Duties:

Welcome guests and assist with arrivals, departures and room introductions.
Anticipate guest needs and provide discreet, personalised service.
Coordinate dining arrangements, activities and special requests with relevant departments.
Maintain accurate knowledge of guest preferences and dietary requirements.
Provide food and beverage service, including private dining and in-room arrangements.
Maintain knowledge of menus, wines, beverages and lodge facilities.
Check guest areas and dining setups to ensure high presentation standards.
Follow through on requests and communicate concerns promptly to management.
Protect guest privacy and handle personal information confidentially.
Assist other departments to ensure seamless service.

Requirements:

At least 2+ years previous Butler, guest service or food and beverage experience within a luxury lodge or hotel.
Strong knowledge of food and beverage service standards.
Excellent communication and interpersonal skills.
Professional presentation, discretion and a welcoming manner.
Exceptional attention to detail and the ability to anticipate guest needs.
Ability to remain calm under pressure and manage competing requests.
A reliable, adaptable and team-oriented approach.
Willingness to work shifts, weekends and public holidays.