Warehouse Manager, Queenstown
-
Permanent
EL003391
Logistics, Warehouse & Freight
Eastern Cape, Queenstown
R640 000 - R700 000 Annually (dependent on experience)
We are seeking a Warehouse Manager for a permanent vacancy based in Queenstown, Eastern Cape
Applicants are required to meet the following criteria:
    
  • Bachelor's Degree in Supply Chain Management, Logistics, Operations Management or a related discipline.
  • Sound knowledge of warehouse operations, inventory management and distribution processes.
  • Working knowledge of ERP and Warehouse Management Systems.
  • Proficient in Microsoft Office applications, particularly Excel.
 
Ideal Qualifications
  • Postgraduate qualification in Supply Chain, Logistics or Business Management.
  • Lean Six Sigma or Continuous Improvement certification.
  • Supervisory or Leadership qualification.
  • Food Safety, HACCP or GMP certification.
  • Project Management qualification.
 
Minimum Experience
  • Minimum 8–10 years' experience in warehouse or distribution operations within an FMCG, manufacturing or logistics environment.
  • Minimum 5 years' experience managing warehouse operations.
  • Experience leading large operational teams within a unionised environment.
  • Experience managing warehouse productivity, inventory handling and customer service performance.
  • Experience managing warehouse budgets and operational resources.
  • Experience working with ERP and Warehouse Management Systems.
  • Experience implementing continuous improvement initiatives
 
Ideal Experience
  • Beverage industry experience.
  • Experience within a multi-site manufacturing and distribution environment.
  • Experience supporting SAP Warehouse Management.
  • Experience leading warehouse transformation projects.
  • Exposure to automated warehouse technologies.
  • Experience implementing Lean Warehouse principles
 
The successful applicant would be responsible for, but not limited to:
 
Warehouse Operations Management
  • Lead and manage all warehouse operations to ensure the safe, efficient and effective receipt, storage and dispatch of products.
  • Ensure warehouse operations are executed in accordance with operational plans, customer requirements and company standards.
  • Coordinate daily warehouse activities to optimise operational flow and maximise throughput.
  • Monitor warehouse performance and implement corrective actions to address operational challenges.
  • Ensure warehouse capacity is effectively utilised to support changing business requirements.
  • Drive operational excellence through standardised warehouse processes and procedures.
  • Promote a culture of accountability, efficiency and operational discipline across the warehouse.
Receiving, Storage & Dispatch
  • Ensure inbound receipts are processed accurately, efficiently and within agreed service levels.
  • Manage storage practices that optimise warehouse space utilisation and inventory accessibility.
  • Ensure customer orders are picked, checked, loaded and dispatched accurately and on time.
  • Coordinate dispatch activities to support transport planning and customer delivery requirements.
  • Monitor warehouse turnaround times and implement initiatives to improve operational efficiency.
  • Ensure warehouse documentation is completed accurately and maintained in accordance with company requirements.
  • Minimise product damage through effective warehouse handling and storage practices.
 
Warehouse Productivity & Resource Planning
  • Develop warehouse resource plans aligned to operational volumes and customer demand.
  • Optimise labour utilisation to maximise warehouse productivity and operational efficiency.
  • Monitor warehouse productivity indicators and implement performance improvement initiatives.
  • Manage labour scheduling to support seasonal demand and operational priorities
  • Identify opportunities to improve warehouse throughput while maintaining operational standards.
  • Monitor overtime and labour costs to ensure effective utilisation of resources.
  • Drive productivity improvements through continuous review of warehouse processes.
 
Customer Service & Operational Performance
  • Ensure warehouse operations consistently support agreed customer service and delivery commitments.
  • Monitor operational performance against service level agreements and key performance indicators.
  • Investigate customer service failures and implement corrective actions to prevent recurrence.
  • Collaborate with Customer Service, Planning and Distribution teams to resolve operational issues.
  • Ensure timely communication of operational constraints that may impact service delivery.
  • Support continuous improvement initiatives that enhance customer service performance.
  • Promote a customer-focused culture across warehouse operations.
 
Safety, Quality & Food Safety
  • Ensure compliance with all Safety, Health, Environment and Quality (SHEQ) standards and company policies.
  • Promote compliance with Food Safety, GMP and hygiene requirements throughout warehouse operations.
  • Maintain high housekeeping standards through the effective implementation of 5S principles.
  • Conduct regular workplace inspections and ensure corrective actions are implemented.
  • Ensure all warehouse employees comply with safe working practices and legislative requirements.
  • Promote a culture of safety, quality and continuous compliance.
  • Support internal and external audits relating to warehouse operations.
 
Warehouse Assets & Equipment Management
  • Ensure warehouse equipment is available, maintained and utilised efficiently to support operational requirements.
  • Monitor the condition and utilisation of warehouse assets and material handling equipment.
  • Coordinate preventative maintenance activities to minimise equipment downtime.
  • Ensure warehouse infrastructure supports safe and efficient operations.
  • Report equipment defects and coordinate timely corrective action.
  • Promote responsible use of warehouse assets and company property.
  • Support capital expenditure planning for warehouse equipment replacement and upgrades.
Compliance, Governance & Inventory Support
  • Ensure compliance with warehouse policies, procedures and operational controls.
  • Support inventory accuracy through disciplined warehouse handling and stock movement processes.
  • Collaborate with the Inventory Controller to resolve inventory discrepancies and improve stock integrity.
  • Ensure warehouse transactions are processed accurately within ERP and warehouse management systems.
  • Maintain accurate operational records and warehouse documentation.
  • Support inventory audits, cycle counts and compliance reviews.
  • Identify operational risks and implement appropriate corrective actions.
 
Continuous Improvement
  • Identify opportunities to improve warehouse productivity, operational efficiency and service delivery.
  • Lead warehouse improvement initiatives that optimise processes and eliminate waste.
  • Promote standardisation of warehouse practices across the operation.
  • Analyse warehouse performance data and implement corrective actions to improve results.
 
Encourage innovation and problem-solving within the warehouse team.
  • Support Supply Chain optimisation initiatives through operational improvements.
  • Foster a culture of continuous improvement and operational excellence.
 
People Leadership & Stakeholder Management
  • Lead, coach and develop Warehouse Supervisors and warehouse employees to achieve operational objectives.
  • Establish clear performance expectations and monitor individual and team performance.
  • Manage workforce planning to ensure appropriate staffing levels are maintained.
  • Promote employee engagement, accountability and teamwork across warehouse operations.
  • Support employee training, development and succession planning.
  • Build effective relationships with Manufacturing, Planning, Distribution, Inventory Control, Customer Service and Fleet teams.
  • Foster a positive, high-performance culture aligned to the Company's values.
 
Salary: R640 000 - R700 000 per annum dependent on experience

To apply email detailed CV and supporting documentation through to [email protected]


If you have not received a response within 7 working days, please consider your application unsuccessful

For more information please contact:
Glynis Bentley