Business Analyst (Product Support) (Remote)
2022-09-28 - 2022-10-27
South Africa, All regions - South Africa
Negotiable Cost To Company (Market related, Negotiable)
Opportunity Available! Our well known client in the Automotive Sector is looking to employ a Business Analyst (Product Support) to join their dynamic team.
Job Description: 


  • Manage and coordinate system upgrades/bug fixes and support with product testing.
  • Primarily operational support for incident and problem management – from identification to solution implementation (DevOps)
  • Design, research, develop, analyse and suggest new concepts as well as strategies.
  • Coordination and consultation with business partners and process experts in local and international locations.
  • Manage ideas from design stage through implementation.
  • Planning and controlling implementation activities, configuration and setup of the defined scope (including the necessary test activities).
  • System Roll out and Go-Live support.
  • Manage and attain customer expectations and ensure delivery to fulfil expectations.
  • Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
  • Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
  • Demonstrated ability to foster an environment for ideation, prototyping and production
  • Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
  • Initiate, develop and maintain a range of working relationships, within IT, the business and Centre of Competence (CoC)
Job requirements: 

  • Minimum NQF 7 – BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent
  • Minimum of 3 years’ experience in IT
  • Knowledge of production and logistics processes in the automotive industry will be beneficial.
  • Willingness to handle problem and incident management – End 2 End
  • Must have IT Development and Systems Knowledge
  • Experience in production and logistics processes
  • Experience with software development methodologies and practices (Agile, Scrum)
  • Knowledge of DevOps Tools (JIRA, GitHub, Jenkins)
  • Knowledge in Cloud Computing, services and cloud platforms
  • Knowledge of APIs (e.g. REST)
  • Experience in Data Analysis and Advanced proficiency in Microsoft Office
  • Experience in rolling out initiatives that leverage multiplatform technologies
For more information please contact:
Bridgette Groep