Junior Service Advisor
2022-06-27 - 2022-07-27
Permanent
PE004876
Automotive
Gauteng, JHB - Northern Suburbs
Monthly (Market related, Negotiable)
Our client in the Automotive sector has a vacancy for a Junior Service Advisor, to be based in Kempton Park.
  • Keep a clear and accurate record of all bookings to related to the service, repairs and or warranty claims
  • Open job cards when the vehicle arrives, and do a full assessment of the vehicle when booking it in
  • Do daily planning of booked jobs to make sure the workshop performs as efficiently as possible
  • Liaise with customers, and keep them up to date on the status of their vehicles at all times
  • Load job card onto Automate on a daily basis
  • Cost job cards according to flat rate as supplied by the workshop manager
  • Close and invoice job cards daily to ensure efficient service to customers
  • Make sure all COD customer accounts are settled before releasing the vehicle
  • Liaise with the workshop accountant and provide accurate information regarding payments made
  • Make sure warranty claims are loaded on the system and to obtain approvals from warranty department
  • To invoice completed warranty claims in a timeous fashion
  • Monitor the work in progress, and report issues to the workshop manager
  • Fill in purchase requisitions where necessary and to get these signed and handed in to the buyer in a timeous fashion
  • Load all purchase claims onto Automate as soon as requisitions have been signed off
  • Act as as supporting function to the workshop manager, and assist in improving the workshop performance 
For more information please contact:
Carmen Munsamy