Gauteng, JHB - Northern Suburbs
Monthly (Market related, Negotiable)
Our client in the Automotive sector has a vacancy for a Junior Service Advisor, to be based in Kempton Park.
- Keep a clear and accurate record of all bookings to related to the service, repairs and or warranty claims
- Open job cards when the vehicle arrives, and do a full assessment of the vehicle when booking it in
- Do daily planning of booked jobs to make sure the workshop performs as efficiently as possible
- Liaise with customers, and keep them up to date on the status of their vehicles at all times
- Load job card onto Automate on a daily basis
- Cost job cards according to flat rate as supplied by the workshop manager
- Close and invoice job cards daily to ensure efficient service to customers
- Make sure all COD customer accounts are settled before releasing the vehicle
- Liaise with the workshop accountant and provide accurate information regarding payments made
- Make sure warranty claims are loaded on the system and to obtain approvals from warranty department
- To invoice completed warranty claims in a timeous fashion
- Monitor the work in progress, and report issues to the workshop manager
- Fill in purchase requisitions where necessary and to get these signed and handed in to the buyer in a timeous fashion
- Load all purchase claims onto Automate as soon as requisitions have been signed off
- Act as as supporting function to the workshop manager, and assist in improving the workshop performance