Western Cape, Somerset West
A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who supports the delivery of efficient, high-quality client service throughout onboarding and ongoing transactions.
The Client Services Officer will follow established processes, complete operational tasks, support the wider team, and contribute to a multi-skilled, client-focused function
Experience:
- Relevant tertiary qualifications (e.g. Business Administration, Finance, Economics, or related field).
- Diploma or certification in Financial Services, Compliance, or Client Services (advantageous).
- Strong proficiency in Microsoft Office (particularly Excel, Word, and Outlook).
- 1–3 years’ experience in a client services or administrative role, preferably within the financial services industry.
- Experience supporting client onboarding, including KYC/CDD processes and documentation.
- Exposure to handling client queries and maintaining high service standards.
- Experience working with internal systems (e.g. CRM or case management systems such as Salesforce).