Our Johannesburg retail client in the renewable energy sector requires an Internal Sales and Exports Consultant to manage the export portfolio.

Key Performance Areas:

Internal Sales

• Manage existing and new accounts with regards to the sales of all company products 
• Maintain relationships with all clients
• Supporting existing and new wholesale customer accounts
• Handling of all quotations on a daily basis
• Ensuring that sales orders are accurately processed
• Communicate with the warehouse with regards to stock queries
• Communicate with dispatch in coordinating urgent deliveries
• Phone client base daily against area listings
• Update customer database continually
• Advise and communicate with customer of any stock shortages
• Manage back orders and updating clients on progress
• Participate in and assist with strategy meetings and sales planning
• Ensure good communication with all relevant departments

Exports

• Organise and maintain electronic and paper files
• Capture orders
• Follow up on quotations requested - weekly
• Refer back to previous invoices to ensure the methods of invoicing are consistent and correct
• Check that the correct tax types and GL codes are entered
• Ensure the process of inspection is implemented 
• Ensure that all the border required documentation is correct
• Arrange road/air/sea freight
• Invoice on 60 day accounts
• Ensure weight is correct before quoting customers 
• Ensure SADC certificates are available when required
• Set-up initial contact between export houses
• Keep all filing up to date for audits and assessments
• Ensure monies are banked in the correct accounts
• Ensure COD payments are cleared
• Ensure correct currency is used: Euro/Dollar/Rand
• Ensure and arrange inspections of goods
• Ensure labels are correct for orders and ensuring stock
• availability of the labels
• Check final paperwork/inventory before leaving the premises
• Draft sales reports on exports clients regularly

Knowledge and Skills 

• Matric or relevant tertiary qualification
• Min 7+ years’ experience in sales with excellent sales skills with proven track record
• Min 5 years’ experience in exports function (non-negotiable)
• Customer service and communication skills
• Product and application knowledge, including ability to read catalogues
• Computer literate: MS Office