Are you an experienced hospitality professional ready to manage a remote hotel on the Wild Coast near Elliotdale?

Our client is seeking a hands-on Hotel Manager who thrives in an off-the-grid environment, can run daily operations independently, lead a small team, and solve challenges as they arise.

The ideal candidate is resilient, resourceful, and proactive, ensuring excellent guest experiences and smooth operations. Accommodation and meals are provided.

REQUIREMENTS

• Matric, Proven experience in hospitality, lodge, or hotel management
• Strong operational and leadership skills, with the ability to take full ownership of a property
• A hands-on approach with the willingness to be involved in all aspects of the operation
• Ability to work independently and make decisions without constant supervision
• Excellent problem-solving skills and a practical, solutions-driven mindset
• Experience in remote, bush, or off-grid environments will be highly advantageous
• Basic knowledge of maintenance, stock control, and food service operations
• Strong communication and guest relations skills
• High level of resilience, adaptability, and emotional maturity
• Ability to remain calm under pressure and manage unexpected challenges
• Sober habits and reliability are essential
• Valid driver’s license (advantageous, especially for remote access)

 
DUTIES

• Oversee the daily operations of the hotel, ensuring smooth and efficient running
• Manage all hotel departments (front office, housekeeping, food & beverage, maintenance)
• Ensure smooth day-to-day operations across all areas
• Monitor occupancy rates, bookings, and revenue performance
• Implement and maintain operational policies and procedures
• Ensure high levels of guest satisfaction and service excellence
• Handle guest complaints and resolve issues promptly
• Maintain a welcoming and professional atmosphere
• Recruit, train, and supervise hotel staff
• Create staff schedules and manage performance
• Foster a positive team culture and high morale
• Work with marketing teams to promote the hotel
• Develop packages tailored to tourists (e.g., beach, adventure, eco-tourism)
• Build relationships with travel agents and tour operators
• Ensure compliance with local laws and regulations
• Promote eco-friendly practices suited to coastal environments
• Protect natural surroundings and support community initiatives

Salary: R negotiable dependent on experience
 
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