The purpose of this role is to achieves maximum sales profitability, growth and account penetration within an assigned Territory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers.
MUST have minimum 3 to 4 years management experience within retail. Experience to include face to face and telephone sales, planning and organising resources, manage and lead staff, manage store finance and stock and build and maintain customer relations.
Duties:
- Reaching sales goals set by management
- Pass on information to Area Manager regarding successful sales leads to enable lessons to begin
- Accurate weekly reporting and updates of sales
- Maintain high level of knowledge regarding the company and our services
- Work with the marketing manager and or Area Manager to address any tasks or issues arising
- Visit prospect customers and introduce them to company services.
- Perform other job related duties and responsibilities as requested
- Effectively communicate with clients via phone and in person
- Willingness to travel to see account customers, to other stores and for training.
The job holder is required to perform any duties over and above the outputs of the job which are at the reasonable request of a superior
Sells Products/Services & Sales
- Visit companies i.e. with fleets, motor dealers etc to sell company products/services
- Advise Customers on product availability, costs, performance & options
- Advise Customer on correct requirement (e.g. tyre replacement as opposed to repair, correct size etc)
- Identify new/further sales/service opportunities (e.g. rims, service i.e. time for new tyres)
- “Sell up” on specials
- Identify incorrect opportunity (e.g. wrong sizes/parts)
Build Customer Relations
- Visit companies i.e. new customers to follow up on service/resolve complaints
- Identify and interpret Customer complaints/queries
- Resolve Customer queries/complaints
- Follow up after Services
Qualifications and Experience:
- Grade 12 with a driver’s license is compulsory
- Diploma sales & marketing preferred
- 1 – 5 Years experience
- Clear criminal record
- Contactable references