Purpose
Responsible to manage and analyse all human resources related data, while maintaining high standards of data integrity and producing relevant metrics and analytics, through the delivery of high-quality reports and dashboards in order to drive efficiencies.

Key Areas of responsibility

• Optimizing and implementing (new) data processes and systems.
• Maintain HR data tools, reporting, and dashboards.
• Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports.
• Respond to HR data requests on an ad hoc basis by gathering, analysing, and reporting relevant data from various sources.
• Maintain HR data integrity by ensuring the accuracy and consistency of input data. Audit HR data and troubleshoot irregularities. Support data governance processes.
• Develop & maintain a data glossary,
• Responsible for master data entry.
• Partner with HR and Payroll on system upgrades and analyses
• Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction

Qualifications and Experience required

• Bachelor’s degree in human resources, industrial psychology OR.
• Bachelor’s degree in business or related field.
• Master’s degree is advantageous (MBA).
• A minimum of 5 years of experience in business analysis or a related field.
• Experience leading and developing high performance teams.
• Experience creating detailed reports and giving presentations.
• Proven track record of managing successful projects
• Experience with statistical modelling and descriptive statistics
• Competency in Microsoft applications and descriptive statistics
• Advanced technical skills

Knowledge, Skills, and Competencies required

• Excellent communication skills and business acumen.

• Exceptional analytical and conceptual thinking skills.
• Solution orientated
• Stakeholder Management
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Project Management Skills
• Collaboration
• Presentation skills

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:
The Leader of the Supply Chain – South Africa is a critical leadership position responsible for the development and execution of the local End-to-End Supply Chain Strategy and activities across all operational areas including planning, supply, warehousing / logistics, operations and customer service. With expertise in end-to-end supply chain processes, this individual leads and coordinates cross-functional initiatives to improve customer outcomes and directly manages integrated demand and supply planning for Medical Devices for the geography. This individual is a member of the South Africa Leadership Team and is the single point of contact for the country General Manager and Commercial Leadership Team for all supply chain matters – end-to-end - to support achievement of aligned business goals and objectives. This individual will be a member of the Cluster Leadership Team and reports directly into the Director for the Emerging Markets cluster. This individual will work in a highly dynamic and international environment with multiple connections within and outside the country and across different levels of management with high exposure.

Key Responsibilities:

• Develops and executes a fully integrated Supply Chain Strategy, which supports the EMEA Strategic
• Plan and local Business Goals, in alignment with the 3 franchises.
• Single point of contact for the South Africa General Manager and Leadership team for the E2E Supply Chain across planning, supply, warehousing/logistics, operations and customer service.
• Direct responsibility for all E2E Supply Chain functions – Planning / S&OP, Supply execution, Inventory management, operations, Warehousing / Transportation and Customer service.
• Own and manage Distribution and OCNIS budgets for South Africa business, including responsibility for inventory value.
• Responsible for setting and communicating E2E Supply Chain performance goals (quality, service, inventory, on time launch, etc), monitoring the performance and lead the continuous improvement process and action plans across all supply chain functions to reach the goals.
• Lead and facilitate (i) Monthly local S&OP processes, ensuring that sales and marketing events & market intelligence are correctly captured and passed on to the Regional & Global planning teams to ensure on-time right product availability (ii) Service review meetings (STEM & PAC) for service risks and define mitigation actions to minimize impact to their end customers.
• Build solid partnership and end-to-end collaboration with key stakeholders - commercial organizations, local and regional supply chain organizations, Quality, Regulatory Affairs, Product Management, etc. – to ensure their contribution is focused on the End-to-End goals and respective outcomes.
• To keep the customer at the center of everything they do and translate the voice of customer in SC strategic and tactical action plan in partnership with the other relevant functions.
• Ensure supply chain readiness in support of NPI & LCM projects.
• Own the talent development agenda, build a high performing team and create right opportunities to develop your team of supply chain professionals.

Direct Reports:

• SC Planning Manager
• National Distribution Manager
• Customer Service Manager
• 3PL / Projects Manager
• Field Consignment Manager
• Trade Compliance Leader

Qualifications and key competencies:

• Master’s Degree or equivalent
• Minimum 15 years’ experience in a complex Supply Chain environment and a proven leadership track record in at least 2 of the following functional areas: manufacturing, planning, distribution, customer service and quality.
• Experience in previous leadership position and management of senior stakeholders in an international environment is a must
• Experience in healthcare / regulatory dependent sector is desirable.
• Project management skills, with the ability to drive change and influence decision-making through multiple levels (middle to senior management) of the organization is a plus
• Proven track record of challenging the “status-quo”, visualizing potential opportunities and implementing actions to build value.

Proven success in:

• Articulating a vision, engaging and mobilizing stakeholders and employees around that vision, and delivering superior value
• Developing functional strategic plans in alignment with the corporate strategic goals
• Delivering ‘best in class’ business results through innovative customer focused solutions
• Driving end-to-end business improvements with measurable results: financial, quality and cycle time
• Understanding the linkages in supply chain from demand planning through delivery to customer
• Building interdependent partnerships to optimize value proposition with limited authority
• Leading and developing high performing cross functional teams and successfully manage in a matrix organization
• Attracting and developing superior talent. Leading people through organizational uncertainty or key change initiative such as merger, acquisition, divesture, and/or restructuring
• Creating and sustaining a culture of quality and compliance that encourages open communication, reporting non-compliant actions, taking corrective action and holding self/others accountable

Candidates that meet the criteria may submit their applications via this portal or via our vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

The role of Communication is to develop and lead strategic communications through storytelling, earned media and 
influencer relations through marketing content creation to reach and engage new consumers, more often. 

The Head of Communication will lead strategy and execution for communications across the company's media network. 
She/he will be responsible for positioning and delivering an effective communication message across all types of third-party and owned media channels (social, web, TV, radio and print) to bring their brand image to life.

The Head of Communications works with cross-functional expertise across  media network to project lead and activate Paid, Earned, Managed & Owned (PEMO) plans within 
Sports/Culture/Brand projects, content initiatives and beverage product innovations.

She/he take full responsibility for earned media activation by relationship building through traditional third-party and social influencer amplification. 

Duties: 

• Responsible for having others talk about the brand, positively and without payment: earned media activation, influencer amplification and building high-frequency editorial relationships 
• Identify great story opportunities coming from (Sports, Culture, Brand) Marketing to the local media network facilitating the translation of marketing ideas into engaging media products 
• Project leading activation plans (PEMO) across all the company's initiatives in the market together with your team 
• Responsible for corporate communications including product (can) communication, crisis and consumer affairs 
• Develop national/regional strategic editorial media partnerships that improve the consumer experience and brand credibility 
• Lead innovation in the skillset of Communications, and built futuristic strategies that drive value for the business beyond awareness alone 
• Manage relationships with heads of departments and Global Headquarter counterparts to achieve alignment and business success 
• Support field activation teams by creating and managing content asset needs and distribution across earned, managed and owned channels 
• Day-to-day management and procurement of supporting PR agencies and PR freelance network within budget
• Identify and constantly reflect the most important media that matter in the market to help drive impactful word of-mouth about the brand 
• Responsible for the strategy and execution of the Social Opinion Leader programme.

Requirements: 

• A senior communication professional with an extensive media network in the market 
• Minimum of 10 years’ experience in Communications, PR in Marketing or Media led companies 
• A proven track record in leading teams, projects and securing brand reach & engagement via earned media amplification 
• Bachelor’s Degree Required

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Key responsibilities:

• For assigned products and under supervision of Country Lead/Director/Associate Director/Manager ensures timely preparation, submission and appropriate follow-up of new Marketing Authorization applications to the local authorities and – as applicable – to the EMA. 
• For assigned products and under supervision of Country Lead/Director/Associate Director/Manager ensures maintenance of assigned, authorized products through timely submission of variations, renewal applications, and supplemental marketing authorizations. 
• For assigned products ensures high quality labelling translation and artwork management. 
• Supports the agency interactions to ensure a seamless submission, assessment, and quick approval of the CTAs, according to the new EU CT Regulation, in cooperation with RAE Liaison, and other internal stakeholders. 
• For assigned products and tasks, stays updated on relevant EU and local regulations and guidelines. 
• Collects relevant publicly available regulatory information (regulatory intelligence) and keeps relevant persons appropriately informed. 
• Maintains a positive relationship with internal and external regulatory contacts. Graduate Representative Association of Computer Sciences on sub-regional, regional and global level, their Manufacturing Division, EU QPPV and GSC&PV are the main contact points within the company. External contacts are regulatory authorities, as well as other key players in the regulatory environment. 
• By discretion of Regulatory Affairs Management and due to organization and workload, all listed activities need not to be performed. 
• Senior position may take on more advanced and independent responsibilities and act as supervisor regarding selected regulatory activities. 

Major Activities (may not be limited to): 
New MA applications for assigned products:

• Under supervision, performs timely and correct submissions and approvals of assigned new Marketing Authorization applications in close cooperation with relevant persons in the managing, medical, finance, customer service, marketing, external affairs departments, outcomes research, their Manufacturing Division, GRACS on sub-regional, regional and global level, as well as with local regulatory authorities as appropriate, depending on procedure type. Tracks process on products registration and major new indications. Maintenance of licenses for assigned products 
• Under supervision, ensures that marketing authorizations are maintained in compliance with related regulatory areas, through performing the necessary activities, including variations and renewals, with a high standard and within the agreed timeframes and communicate approvals to stakeholders through the correct processes. Compliance 
• For assigned products, ensures timely preparation and maintenance of local Summary of Product Characteristics, Patient Package Inserts, local physicians' circulars, packaging material and other applicable regulatory documents according to local standards and relevant Artwork Management procedures. Implement Prescribing Information within the correct timeframes for compliance. 
• Ensures that all internal customers receive relevant information with regard to the regulatory status of the assigned products.
• Ensures the correct and proper utilization of Artwork Management System to generate mock-up artwork and to implement revisions to artwork. 
• Ensures efficient and consistent implementation and use of internal and external regulatory databases and systems in the country. 
• Ensures that files and archives related to Regulatory are kept updated and complete. 
• Participates in establishing and maintaining of relevant Standard Operating Procedures to secure that the current regulations are complied with. 
• Participates in implementation of updated regulatory documentation according to Agency requirements and in-house guidance. 
• Editing and labelling in connection with submission of MA applications and post-approval submissions provides translation and QRD check of Summary of Product Characteristics and Patient Package Leaflets and ensures quality assurance including linguistic check of these documents. 
• Ensures Electronic Medicines Compendium submissions, approvals and record keeping. 
• The above-mentioned tasks are performed under supervision of Country Lead/Director/Associate Director/Manager Regulatory Affairs as well as Regulatory Affairs International, Global Labelling, Regulatory Affairs Europe, and our Manufacturing Division.

Artwork:

• Prepares artwork, including package leaflets and all other components in a timely and correct manner and according to relevant Artwork Management procedures. 
• The incumbent ensures proof reading of packaging components and is responsible for maintaining an updated file on packaging components, as applicable. Cross-functional activities, as assigned 
• Secures timely and adequate information and decision making with regard to regulatory issues that need to be brought to the attention of the Management Team, such as deletions, divestitures and acquisitions. 
• Takes part in subsidiary product and launch teams to provide regulatory input and strategy advice. 
• Adequately supports other functions to enable compliance in areas related to regulatory, such as PSUR submissions and review of promotional material. Regulatory policy & environment 
• Keeps abreast of local and international laws. 
• Through active participation in the regulatory work of the local Pharmaceutical Industry Association the incumbent seeks alignment of industry position with our company' interests. 
• Shapes the regulatory environment through liaising with the local agency, local pharmaceutical organization and other stakeholders, and in concurrence with the EU Regulatory Policy lead. 
• Participates in internal European regulatory workgroups on selected issues.

Qualifications, Skills& Experience:

• Must be at least B.Pharm. 
• An approx. minimum of 2 years’ experience in the pharmaceutical Industry is preferable, in a regulatory, medical or laboratory position. 
• Ability to communicate well verbally and in writing is essential, as are good organizational and planning skills. 
• The incumbent should possess a meticulous attention to detail and be flexible enough to successfully handle conflicting time pressures and a large volume of work. 
• Must be able to work both alone and as part of a team and have the ability to concentrate on large volumes of written/paper-based work in an office environment. 
• The incumbent must demonstrate proficiency in local and English language as well as PC use with regard to word-processing, spreadsheets, database application, and internet. 
• For seniority, an approx. minimum of 2 years’ experience in a Registration Department, dealing with most aspects of registration, with sufficient working knowledge of the subject area to require minimal supervision from the Manager. 
• A sound appreciation of the interactions and relationships of the dept with other groups internally is expected.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Duties:

• To effectively manage the territory
• Providing ongoing customer support.
• Add value to an entrepreneurial climate.
• Achieve sales targets and market share objectives.
• Effective territory expense management and control.
• Manage key customer sales and effective relationship management.
• Tracking of market share.

Skills:

• 3- 5 years’ experience within the area with current relationships.
• Must have existing relationships with Pharmacists and staff within the relevant region. 
• Product knowledge on both and competitor products.
• Effective territory management.
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.
• Analyzing of in-house data and external data sources.
• Very strong communication skills.
• Administration skills.
• Ability to work under pressure.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Market Access Manager Responsibilities:

• Responsible for speed innovation in achieving favorable reimbursement for products with private funders as well as gaining coverage by public entities when possible.  
• Responsible for all PRA needs across all therapeutic areas in the company with timely and effective support to optimise access.
• Conduct comprehensive assessment of South Africa pricing, reimbursement and access systems to understand opportunities.
• Build access plans and ensure access as part of brand and business planning process.
• Lead the development of business cases for products utilising insights from data analysis to build scenario financial modelling.
• Business cases should be centred around new product launches, life cycle management, as well as generic and biosimilar entry scenarios
• Develop tangible scientific concepts for alternative reimbursement models to expand access.
• Create/localise payer tools to support products value proposition.
• Regularly update General Manager and Executive Committee Members on all PRA progresses, results and challenges in South Africa.
• Conduct and communicate annual assessment of top opportunities and risks for the geography.
• Support the company through engagement with important customers and be accountable for maintaining contacts with decision makers.
• Identify, develop and maintain relationships with multiple decision makers/influencers at each key payer.
• The Market Access Manager is also responsible for working with the Cross functional team i.e. Marketing, Sales, Medical, and Finance as well as the Field force, to identify and solve issues impacting the utilization of the company products. The Market Access Manager will work closely with the sales force to ensure awareness of access issues impacting their business as well as to maximize pull through opportunities.
  

Qualification and Experience Required:

• Degree or tertiary qualification in Biological Sciences / Pharmaco-Economics is required
• An MBA would be advantageous
• Demonstrated use of data, behavioural economics and analytical skills to drive decision making
• Knowledge of local stakeholder dynamics and its impact on the pharmaceutical sector
• Good knowledge of payers, the public sector as well as private hospitals in the South African market will be advantageous

Required Skills and Competencies:

• Problem Solving
• Strategic and analytical thinking
• Decision Making
• Superb interpersonal Skills
• Excellent presentation skills
• Strong in communication (both verbal and written)Proficient in MS Office

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Duties & Responsibilities:

• Selling, detailing and promoting oncology products, in a designated area, to private and public-sector oncologists/hematologists.
• Assisting with the organizing and presentation of divisional activities, product launches, conferences, speakers programs and other promotional events in the designated areas and/or nationally.
• The implementation of action plans in accordance with the marketing/sales strategy of the Company.
• Personally visiting and liaising with key stakeholders within oncology practices.
• Maintaining a data-base of all targeted clients.
• Liaising with the Regional Sales Manager/National Sales Manager with respect to the effective exploitation of the various business opportunities in the designated areas.

Essential Key Skills & Competencies:

• Thorough understanding of the SA Oncology/Hematology industry, with 2 years sales experience within Oncology/Hematology.
• Ability to develop business relationships with all stakeholders in oncology/hematology practices for successful company and brand launch in this therapeutic area.
• Ability to impart knowledge (by means of training to end users) and demonstrate technical understanding of oncology/hematology.
• Ability to convey key messages to ensure market penetration.
• Able to efficiently manage budget and resources within the scope of the business model and expense policy guidelines.
• Demonstrate the ability to sell products and achieve sales targets.
• Demonstrate the ability to learn product/disease entity information.
• Ability to work independently as well as collaboratively in a fast-paced, high energy organization.
• Understanding of pharmaceutical marketing principles.
• Excellent verbal and interpersonal skills.
• Computer literacy.

Behavioral Dimensions Required:

• High level of integrity and adherence to all compliance guidelines.
• Customer-focused, performance-driven and service-driven.
• Entrepreneurial and innovative.
• Egalitarian and trusting.
• Flexible and adaptive.
• Professional.
• Highly organized
• Self motivated

 
Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Requirements:

• Degree in Human Resource Management
• 5-8 years of experience in the pharmaceutical industry
• Pharmaceutical experience
• Experience on Success Factors or HR connect
• Strong knowledge of Labour Law, BCEA etc.
• Strong leadership, communication, and people skills

Responsibilities: 

• Participate in discussions with Business / Function Leaders for finalizing strategic priorities for the financial year
• Translate business / function priorities into key HR priorities and chart out the HR plan for the year by incorporating aspects of overall HR strategy and Business / function specific requirements
• Prepare a manpower plan for the business in accordance with current and future business requirements
• Manage implementation of the talent acquisition process, in line with central talent acquisition guidelines (talent sourcing, short listing, interviewing, selection, offer processing, on-boarding activities)
• Ensure Compliances to all local statutory requirements from the labour aspect
• Determine new hire compensation, compensation benchmarks, retentions, seek business/ central approval and implement
• Conduct employee onboarding surveys, engagement surveys, etc to evaluate engagement level of employees, address gaps by strategizing and deploying an action plan.
• Gain a thorough understanding of business needs in terms of capabilities, map existing gaps and guide the development of L&D plan for the region. Facilitate training, collect training feedback & conduct ROI analysis
• Drive the annual Goal setting, Mid-year & performance appraisal process for the region in strict adherence to the specified timelines.
• Implement and communicate annual increment decisions, in conjunction with Business Head
• Ensure employee queries are addressed in a prompt manner and escalate to senior management where applicable
• Initiate and manage disciplinary proceedings in cases of employee misconduct
• Manage separation (termination / resignation) process for employees and drive analytics from data gathered in exit interviews
• Complete and Submit company BBBEE requirements
• Complete and Submit WSP & ATR annually
• Preparation and maintaining all HR SOP’s, ensure all contracts are in place and in line with labour law
• Manage pension and medical aid benefits
• Functional/Technical Skills or Industry Experience
• Strategic thinking, understanding of HR processes including recruitment, training and performance management
• Strong analytical and problem-solving ability
• Ability to influence at a senior level, both internally and externally
• Credible and confident communicator
• Excellent IT skills (Word, Excel, PowerPoint and Outlook).
• Excellent project management skills.
• Hands-on approach and a ‘can-do’ attitude
• High on energy and enthusiastic about achieving high levels of excellence.
• Committed to learn and develop team members.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Key Responsibilities:

Identify and strategically evaluate commercially attractive opportunities to grow product pipeline

• High level evaluation of project attractiveness to the business (opportunity assessment).
• Engagement with local and international 3rd party licensor companies, NPD companies to assess portfolio offerings
• Negotiation on licensor/NPD agreements
• Project profit & loss to determine and evaluate the commercial opportunities with the commercial heads to be included in the product pipeline.

Identify, monitor and manage the key strategic inputs for projects to ensure successful commercialization

• Market research and extracted insights to inform assumptions for the P&Ls to ensure a viable launch of our product into market of interest

Attend all stakeholder engagements/ meetings relevant to the early planning stages in the strategic projects

• Ongoing stakeholder meetings attended monthly. Project plan to reflect the key strategic inputs defined in the Commercial Evaluation.

Risk management: identify risks and perform scenario planning to mitigate to avoid unnecessary business / financial exposure

• Evaluate and log the market risks in the financial 5-year outlook for each project to maintain clear sight of the evolving commercial attractiveness of potential launches

Deliver on strategic milestones to successfully launch commercially and strategically important new products to grow revenue

• Ensuring successful commercialization of NPLs – this is continuously conducted by identifying commercially attractive opportunities into 5 Year Financial Outlook. 
• Independently evaluate and identify portfolio opportunities to drive commercialisation of NPLs to ensure business continuation and growth. The engagement would involve reporting and advising the Commercial Heads and CEO of potential opportunities, while considering ROI.

Testing the existing processes from a strategic and commercial perspective and recommending modifications to continuously improve process efficiencies

•  Continuously identifying processes for automation purposes – this will ensure accurate and faster turnaround time for reporting to all stakeholders.

NPL reporting

• Generate reports as required by the business

Qualification & Experience:

• Matric
• Completed tertiary degree (minimum 3 years) in one or more of the following: Health Sciences, Business or Marketing qualification. 
• 4 Years’ experience working in a marketing function within the pharmaceutical industry.
• An understanding of and exposure to the South African pharmaceutical markets including the SAHPRA regulatory framework and its impacts on business.
• 1 to 2 years Project Management experience, coupled with a PM certification is an advantage
• Effective business writing skills
• Computer literate: Advanced Excel (including Pivot tables) and Power Point skills
• Extensive experience in market analysis and trend evaluation
• Good understanding of collaborative teamwork principals e.g. stakeholder management
• Proven successful track record in pharmaceutical industry will be required.
• Experience of having operated in a complex matrix organization

Skills and Attributes:
(The abilities that the individual needs to perform this role effectively)

• Effective planning, organising, and coordinating
• Highly numerate
• Effective time management skills
• Excellent analytical skills
• Strong capabilities in logical reasoning
• Results driven
• Effective problem solving and high decision-making ability
• Ability to work in a time sensitive environment and to cope under pressure. 
• Commercial and strategic awareness
• Independent and self-directed individual that can drive execution
• Influencing capabilities
• Cross collaboration across the organization with the Marketing, Business Excellence and Finance departments
• Excellent interpersonal, teamwork and communication skills
• Self-motivated, curious, and critical thinker
• The ability to communicate effectively (written and verbal) is essential
• Attention to detail
• Project management skills
• Ability to think strategically and innovatively around total rewards

Knowledge:

• Computer skills on Microsoft suite – (Excel, Word, PowerPoint, Power BI etc.)
• A solid understanding of the South African Pharmaceutical Market
• Deep working knowledge of pharmaceutical brand management
• Deep technical knowledge of internal systems such LMS, Qlikview, Flexview, IBM Cognos TM1, building excel Dashboard templates
• Financial modelling – understanding P&L Template and how to manage and amend it
• Vast experience in the market analysis and trend evaluation
• Comprehensive knowledge on SAHPRA and its impacts on the business

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

• Implementation and execution of all agreed strategic activities in accordance with the sales strategy of the company
• Personally, visiting and liaising with the relevant target clients as per the allocated and agreed customer list.
• Effectively implement customer relationship management (REPWISE), customer target segmentation, customer pre- and post-call planning, activity planning and execution, call reports, customer needs analysis, customer motivation, vendor applications, time management, customer training and all other related customer relationship activities.
• Compiling and maintaining a data-base of all agreed target clients with information details pertinent to all clients on an ongoing basis.
• Liaising with the National Sales Manager with respect to the effective evaluation, exploitation and implementation of various business opportunities in the designated territory.
• Ensure that all the position’s sales targets, monthly and annually, are achieved.
• Compiling, reconciliation and submission of monthly sales reports related to the position. These reports must be submitted as per agreed timelines.
• Ensuring that all internal resources, where needed, are utilised effectively to ensure that sales targets are achieved.
• To assist with the arranging and presentation of company activities / conferences / speakers / CME’s and other promotional events.

Minimum Requirements

• Matric with evidence of either / Certificate / Diploma / Degree completed
• Must have existing relationships with Doctors and Specialists within the region. 
• Attention to detail
• Good interpersonal skills
• Disciplined
• Assertive
• Sound time management skills
• Ability to work under pressure
• Able to use initiative
• Forward thinking
• Proactive
• Organizational expertise in planning activities independently
• Good communication skills, both written and verbal
• Driver with a valid driver’s license.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:
A Site Manager II (SM II) serves as the primary contact point between the Sponsor and the Investigational Site. A Site Manager II is assigned to trial sites to ensure inspection readiness through compliance with the clinical trial protocol, company Standard Operating Procedures (SOP), Good Clinical Practice (GCP), and applicable regulations and guidelines from study start-up through to site closure. Responsibilities may include assisting with site selection, pre-trial assessment, subject recruitment and retention planning, site initiation, on-site and remote monitoring and close-out activities. Site Manager will partner with the Local Trial Manager (LTM), Clinical Trial Assistant (CTA) and Clinical Trial Manager (CTM) to ensure overall site management while performing trial related activities for assigned protocols. A Site Manager II may contribute to process improvement, training and mentoring of other Site Managers.

Key Responsibilities:

• Acts as primary local company contact for assigned sites for specific trials.
• May participate in site feasibility and/or pre-trial site assessment visits
• Attends/participates in investigator meetings as needed.
• Responsible for executing activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies. Responsible for the implementation of analytical risk-based monitoring model at the site level and to work with site to ensure timely resolution of issues found during monitoring visits.
• Ensures site staff are trained and the corresponding training records are complete and accurate at any time point during all trial phases. Responsible in close collaboration with LTM and central study team for the activities during site activation phase in order to speed up the process and activate the site in shortest possible timeframe.
• Contributes to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas.
• Ensures site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct.
• Ensures that clinical drug supplies are appropriately used, handled and stored and returns are accurately inventoried and documented.
• Arranges for the appropriate destruction of clinical supplies.
• Ensures site staff complete data entry and resolve queries within expected timelines.
• Ensures accuracy, validity and completeness of data collected at trial sites
• Ensures that all Adverse Events (AE) /Serious Adverse Events (SAEs)/Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate. For AEs/SAEs, ensures that they are consistent with all data collected and with the information in the source documents.
• Maintains complete, accurate and timely data and essential documents in relevant systems utilized for trial management.
• Fully documents trial related activities, in particular monitoring. Writes visit reports and follow-up letter in accordance with the SOPs. Promptly communicates relevant status information and issues to appropriate stakeholders.
• Reviews study files for completeness and ensures archiving retention requirements are met, including storage in a secure area at all times.
• Collaborates with LTM for documenting and communicating site/study progress and issues to trial central team.
• Attends regularly scheduled team meetings and trainings.
• Complies with relevant training requirements. Act as local expert in assigned protocols. Develops therapeutic knowledge sufficient to support role and responsibilities.
• Works closely with LTM to ensure Corrective Action Preventative Action (CAPA) is completed for Quality Assurance (QA) site audits and for quality issues identified at the site during routine monitoring and other visit types, e.g. On Site Quality Monitoring Visit (OSQMV).
• Prepares trial sites for close out, conduct final close out visit.
• Tracks costs at site level and ensure payments are made, if applicable.
• Establishes and maintains good working relationships with internal and external stakeholders in particular investigators, trial coordinators and other site staff.
• May participate in the Health Authority (HA) and IEC/IRB submission and notification processes as required/appropriate.
• Acts as a point of contact in site management practices.
• May be assigned as a coach and mentor to a less experienced site manager.
• May contribute to process improvement and training.
• Leads and/or participates in special initiatives as assigned.
• May assume additional responsibilities or special initiatives such as “Champion” or Subject Matter Expert”.

Requirements:

• A minimum of a BA or BS degree in Life Sciences, Nursing or related scientific field (or equivalent experience) is required.
• A minimum of 2 years of clinical trial monitoring experience is preferred, however, other relevant
• Specific therapeutic area experience may be required depending on the position.
• Strong working knowledge of GCP, company SOPs, local laws and regulations, assigned protocols and associated protocol specific procedures including monitoring guidelines.
• Strong IT skills in appropriate software and company systems. Willingness to travel with occasional overnight stay away from home.
• Proficient in speaking and writing the country language and English. Good written and oral communication.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Key Responsibilities:

• Ensure existing and new staff are trained regarding Patient Control Sheet System
• Monthly reports must be drawn up and sent to the Regional Manager
• Ensure staff adhere to the Time and Attendance system
• Draw up and ensure that the Regional Manager has been supplied with a copy of the draft roster monthly
• Advise staff of current and revised Company Policies and Procedures
• Arrange with HR Manager for Unit staff to attend training courses and or congresses
• Recruitment of new staff
• Supervise and evaluate the quality of the patient care provided
• Plan and conduct performance appraisals twice yearly and provide Head Office with copies
• Ensure accurate monitoring and recording of stock in accordance with Head Office Procedures
• Ordering of stock
• Strict adherence to capturing DataWise information 
• Maintenance of Kidney Wise program
• Ensure strict adherence to all company Policies

Requirements:

• Registration with SANC as a Professional Nurse or with HPCSA as a Graduate Clinical Technologist
• Previous Management Experience Advantageous
• Nephrology Course Essential
• Must be Nephrology trained
• BHSc Clinical Technology (Nephrology) 
• MS package (Essential)
• Willing to work flexible hours if necessary
• Valid driver’s license and own reliable transport essential
• Renal experience (Essential)

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Key Responsibilities:

• Develop and implement strategies, tactical plans and marketing communications in accordance with Business strategies in commercial, channel, and portfolio area.
• Lead, prepare and implement innovative and measurable marketing campaigns and initiatives in line with marketing plans, and track performance and recommend necessary changes to optimize
  performance of the marketing function.
• Communication, collaborate, coordinate and seek approval on marketing activities with top management.
• Oversee new product introduction and provide comprehensive launch plans and execute of same within budget.
• Cost-effective management and tracking and control of the marketing budget.
• Oversee the development and provision of all marketing material.
• Effective use of quantitative and qualitative market data and business intelligence to develop marketing plans, campaigns and tactical plans and initiatives.
• Assist with portfolio gap analysis, forecasting and business development.
• Ensure compliance with the relevant legislation and codes of conduct.
• Ensure a high level of professionalism and service with external and internal customers, enhancing the company image at all times through consistent communication of the company’s image and
  position.
• Establish and maintain relationships with KOLs where appropriate.
• Proactive support of the sales team including articulation of campaign and tactical plans, effective use of marketing material and field travel.
• Manage consultants and marketing and promotion agencies.
• Provide top management with relevant input in business reviews and annual planning sessions.

Requirements:

• Professional degree in Marketing.
• 5 plus years of experience in marketing within the generic pharmaceutical industry.
• Knowledge of applicable marketing codes & compliance.
• Strong leadership, analytical and communication skills.

Should you receive no response within 7days, please consider your application unsuccessful

The successful candidate will be responsible for the following: 

• Selling, detailing and promoting oncology products, in a designated area, to private and public-sector oncologists/hematologists.
• Assisting with the organizing and presentation of divisional activities, product launches, conferences, speakers programs and other promotional events in the designated areas and/or nationally.
• The implementation of action plans in accordance with the marketing/sales strategy of the Company.
• Personally visiting and liaising with key stakeholders within oncology practices.
• Maintaining a data-base of all targeted clients.
• Liaising with the Regional Sales Manager/National Sales Manager with respect to the effective exploitation of the various business opportunities in the designated areas.

SKILLS & COMPETENCIES REQUIRED:

• Thorough understanding of the SA Oncology/Hematology industry, with 2 years sales experience within Oncology/hematology.
• Ability to develop business relationships with all stakeholders in oncology/hematology practices for successful company and brand launch in this therapeutic area.
• Ability to impart knowledge (by means of training to end users) and demonstrate technical understanding of oncology/hematology.
• Ability to convey key messages to ensure market penetration.
• Able to efficiently manage budget and resources within the scope of the business model and expense policy guidelines.
• Demonstrate the ability to sell products and achieve sales targets.
• Demonstrate the ability to learn product/disease entity information.
• Ability to work independently as well as collaboratively in a fast-paced, high energy organization.
• Understanding of pharmaceutical marketing principles.
• Excellent verbal and interpersonal skills.
• Computer literacy.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Responsibilities:

• Promote OTC and Scheduled products at pharmacy level
• Customer/Client Relationships
• Achieve your sales target
• Training pharmacies on products
• Execute Marketing strategies for Pharmacies
• Building displays – getting shelve space
• Checking stock levels
• Promoting products to Targeted Pharmacies.
• Liaise and persuade target Responsible Pharmacist (Buyer) to sell products utilizing effective selling skills and performing cost-benefit analysis.
• Selling and promoting against sales targets and achieve territory plan objectives.
• Implementation and execution of value-added programs across territory.
• Territory management and developing a routine call cycle for all customers within the allocated territory.
• Build relationships with target customers to enhance product knowledge and gain product endorsement in order to generate sales.
• Ensure all target customers are fully informed of the product range, correct product application /dosages by means of regular trainings and one-on-one detailing.
• General admin: Consolidating monthly expenses, weekly call planner and feedback on infield activities to Area sales Manager.
• Travel to defined geographies to promote products.
• Organizing appointments and meetings with targeted pharmacies.
• Identifying and establishing new businesses in area.
• Monitor and analyze data and market conditions to identify competitive advantage.
• Meeting both the business and scientific needs of the healthcare professional Responsible pharmacist.
• Resolves customer complaints by investigating problem, developing solutions, preparing reports, and making recommendations to management
• Reviewing sales performance in monthly reviews and present territory.
• Attend company meetings, technical data presentation and briefings.
• Uplift any products if required.
• Building of displays/ Gondola ends.

Requirements:

• Diploma / Degree
• Tertiary Qualifications in Science / Sales and Marketing or business
• Minimum 3- 5 years Healthcare / Pharmaceutical experience
• Strong knowledge of the pharmaceutical industry, Computer Literate
• Valid Driver’s license and own vehicle – based in KZN
• Planning and organising
• Communication Skills
• Customer service skills
• Negotiating and listening skills
• Relationship Building
• Ability to persuade and influence other through strong interpersonal and communication skills
• Excel skills
• Knowledge on OTC Detailing and how to take orders
• Knowledge on 3Repwise / SSD reports
• Work Independently
• Professional outlook and appearance
• Respectable behaviour
• High level of Self-motivation
• Honesty and integrity
• Good analytical and problem – solving skills
• Results orientated
• Team player

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful

Job Purpose:
To ensure that the management of outsourced activities are undertaken in line with Regulatory Authority expectation and regulations and directive.

Key Responsibilities:

• Ensure that that an annual internal audit schedule of the company is signed off using a risk based approach. Execute all internal audits as per schedule. Perform GxP self inspections within the company's operating organizations.
• Ensure that an annual audit schedule of all outsourced activities (GxP) is signed off using a risk based approach. Execute all GxP audits as per schedule. Execute adhoc audits as per business needs. 
• Reviews and approve appropriate Corrective Plans and Preventive Plans with GxP suppliers and follow-up on the completion of agreed CAPA’s within stipulated timelines. Ensure that all audit related documentation is communicated timeously, where Critical and Unacceptable Outcomes are identified, escalate the matters timeously to Head of Quality Assurance as per Escalation and Crisis Management procedure.
• Participate as applicable in the development of Internal Supplier Quality Process to ensure Compliance with the company Quality Management System.
• Provide relevant support to the company’s Market Authorization Holders and entities during regulatory, Corporate Quality Assurance and Principal inspections.
• Provide requisite information for monthly KPI reporting to Head of Quality Assurance. Provide information required for Quality Review Board meetings in relation to Management of Outsourced activities.
• Forwarding of all received Product Quality Complaints, Adverse Events and Medical Enquiries to the relevant person in Quality Assurance/ Pharmacovigilance/ Medical Affairs

Requirements:

• Qualification – Relevant Science related degree
• Minimum 5 years relevant experience in pharmaceutical industry (Quality Assurance, Production and Quality Control).
• Certified ISO Auditor or equivalent experience as a Lead Auditor in a GxP environment
• Sound knowledge of the principles of GxP requirements and SAHPRA guidelines
• Embodies Values & Behaviours in all internal and external interactions.
• People skills – highly adapted interpersonal skills
• Problem solving analysis skills
• Priority setting – initiative and follow through
• Time management and deadline driver
• Ability to analyze complex data, seek relevant opinions
• Detail oriented
• Ability to work under pressure

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Position Purpose:
 
The Contract Manager (CM) supports the Affiliate General Manager, Commercial teams and other internal stakeholders by leading the end-to-end drafting, review, negotiation and overall management/oversight of the affiliate contracts.
 
The CM is also responsible for supporting data privacy initiatives related to outsourced engagements and ensuring that all the annual Contract Management objectives for the affiliate are completed and the stakeholders are satisfied with the Contract Management shared services they receive.

Major Responsibilities:
 

• Draft, negotiate and execute all amendments/addenda/extension of agreements on behalf of the business owners of the affiliate.
• Balance the needs of competing stakeholders, including Legal and the individual business unit.
• Consider various strategic sourcing strategies and actively help manage certain significant vendors, including reviewing and analyzing performance of vendors and quality of services being provided.
• Manage relationships between business clientele and outside vendors.
• Communicate status of negotiations with key stakeholders.
• Ensure compliance with Global Purchasing delegation, including signatory authority and its delegation, and ensure compliance with all applicable Purchasing, OEC, R&D, Finance, Legal and Corporate policies.
• Promote company as a partner of choice in all external communications and dealings and work to build the company’s brand.
• Ensure the appropriate retention protocol of agreements is met.
• Manage the process with outside vendor and ensure the finance system reflects that the contract has ended.
• Communicate status with key stakeholders.
• Ensure the appropriate retention protocol of agreements is met.

Additional Responsibilities:
 

• Maintains and manages the systems and tools that track completion and adherence to all contract deliverables and obligations
• Ensures overall process is being performed in alignment with the documented process.
• Provides guidance to personnel responsible for contract deliverables.
• Monitors contract deliverables & obligations and prompts service provider owners, as required.
• Provides contract deliverables and obligations activity reports as required.
• Manages the contract change management process
• Insures overall process is being performed in alignment with the documented process & CM best practices.
• Reviews and research change requests to ensure a contract change is warranted.
• Coordinates the input from company and service provider personnel.
• Leads the development of contract amendment documentation and engages Purchasing, Legal & other functions as required.
• Ensures all contract change requests are processed in a timely manner.
• Communicates final disposition of contract changes to stakeholders and service providers.
• Obtains applicable approvals and signatures.
• Facilitates the contract negotiations, interpretation and clarification process
• Ensures overall process is being performed in alignment with the documented process.
• Receives all contract questions or interpretation requests.
• Responds directly to requests, as applicable. Otherwise assigns an internal owner and monitors completion.
• Ensures requests are completed in a timely manner.
• Utilizes the questions and interpretation requests as opportunities for development of contract FAQs.
• As required, consults with or employs legal counsel to assist with or provide final contract interpretations.
• As appropriate, participates in the review and resolution of contract related issues.
• Maintains the currency of the official copy of the contracts, Amendments and associated exhibits and schedules.
• Maintains records of all formal, contract-related correspondence between company and service provider. Works with the relevant organizations to ensure the service providers are aware of and are in compliance with the applicable policies, procedures, laws and regulations.
• Develops and provides reports to stakeholders regarding CM functional area.
• Contributes to consolidated supplier and governance program reporting targeted for management and executives.
• Regularly monitors the execution of assigned processes/capabilities.
• Performs reviews of assigned respective processes/capabilities at least annually to assess whether they 1) are current, 2) accurately depict the processes being performed, and 3) need to be revised for any reason. - Updates assigned processes / capabilities, as required

 
Qualifications, Education, Experience and Knowledge:

• Must have LLB, B.Com or BA qualification in Law.
• Must be an Admitted Attorney/Advocate.
• Must have 5 – 8 years’ experience in a legal advisory and commercial contracts management role
• Proven track record in drafting, reviewing and negotiating contracts within a medium to large multinational organization
• Exposure in managing commercial contracts within a pharmaceutical industry will be an added advantage
• Strong negotiation, decision-making and problem-solving skills is a must
• Great collaboration and effective cross functional working skills
• Excellent interpersonal and organizational skills
• Ability to identify improvement opportunities and support implementation thereof.
• Solid written and oral communication coupled with great presentation skills
• Team player with ability to build credibility, garner support and work effectively within the matrix (affiliate, regional, area and global stakeholder management).
• Must have excellent reading comprehension and ability to understand and manage complex contracts.

Key Stakeholders:

• BUs
• Legal
• OEC
• Finance
• PSM
• Global Privacy

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job purpose:
To engage with the Company's Customers in line with the Sales and Marketing strategy to achieve the sales target in their territory.

Key Responsibilities:

• Achieve Sales targets
• Customer Relationship Management (CRM) at the customer business
• Electronic Territory Management System
• Maintain product and industry knowledge
• Implementation of Sales Strategy
• Achieving the annual regional sales budget and managing a territory expense budget.
• Tailor make customer strategies for each customer need in order to obtain mutual benefit and growth.
• Managing stock holding at Pharmacies
• Engage Pharmacy and Procurement managers to ensure stock on shelf
• Drive own-hand sales
• Drive generic switch
• Ensure corporate formulary opportunities are capitalized on
• Participating in customer expos.
• Daily customer recon and reporting.
• Call rate coverage and frequency to ensure good territory management.
• Maintain acceptable levels of market related and product knowledge, to ensure effective individual performance and training of customers.
• To implement a territory business plan to accomplish objectives in line with the Sales strategy.
• Forwarding of all received Product Quality Complaints, Adverse Events and Medical Enquiries to the relevant person in Quality Assurance/ Pharmacovigilance/ Medical Affairs.

Qualifying Requirements are:

• Related Bachelors Degree
• Minimum of 24 months Pharma industry experience
• Effective Verbal and Written Communication
• Ability to manage time effectively
• Advanced Interpersonal Skills
• Computer Literacy – MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent Selling Skills
• Established and existing relationships in the territory, and with key stakeholders
• Embodies Values & Behaviours in all internal and external interactions.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:
The Business Technology Leader (BTL) has full accountability of Technology Solutions and Processes for the Sub Saharan Africa (SSA). He/she is responsible to work closely with business leadership teams and the broader Technology Organization to shape demand and determine how to best support the business through the effective use of technology.

Key Responsibilities:

• Act as bridge between the Consumer business and the Technology Organization, understand core internal IT products and how they drive business value. Be the critical point of contact for IT to IT service delivery, drive business partners towards standard solutions and coordinate with other Business Technology Leader’s and Product lines.
• Align the IT strategy for the SSA region and select and drive solutions at a strategic level that will support and enable the business objectives
• Identify business priorities and product needs, estimate and align IT capacities with business priorities.
• Full accountability for operational IT expenses.
• Be responsible for the deployment of the IT products and solutions to the local markets and constantly work to maximize their adoption
• Business facing IT role with an end-to-end accountability for all IT related processes
• Need to be able to act in an autonomous and authoritative way:
• Functions independently with limited work direction and escalates as appropriate.
• Provides work process reviews and provides balanced/constructive feedback.

Requirements:

• 8-10 years of experience in senior IT and Business roles
• Minimum 3-5 years People & Leadership experience
• Minimum 5 years in IT business planning, IT Continuous Improvement, IT Business Process Re-engineering and Budgeting/Controlling
• Bachelor’s Degree and related professional IT experience is required.
• Deep understanding of Emerging Markets business dynamics
• Proven ability to use quality and lean concepts for IT process simplification and customer satisfaction
• Builds networks that include peers and senior IT and business management across the organization
• Can interact with all different levels of the organization to include executive management and board members
• Experience working with senior business leaders
• Proven track record of delivery in complex, ambiguous and changing environments
• Good business understanding of a Consumer commercial organization
• Compliance knowledge as well as experience in working in a controlled and audited environment
• Can translate business needs into technical and process solutions
• Understanding of business issues and strategy, and the ability to factor them into technical direction and recommendations.
• Very good verbal and written English skills, and communications abilities

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:

• Manage the Commercial accounts receivable team and debtors’ book.  
• Manage the debtors risk and ensuring the agreed DSO’s and targets are met. 
• Optimize the mix of sales to bad debt losses

Key Responsibilities:
Cash Allocations:

• Review bank statement and ensure staff allocate cash.
• Ensure all debtors transactions are allocated by month end and reported to Cashbook clerk.
• Review customer accounts regularly and ensure staff allocate timeously.
• All minor write offs to be approved monthly and processed.
• Approve rebates as per limit of authority.
• Ensure rebate tracker is updated and shared with Commercial team on a monthly basis.  Any variances must be highlighted to Commercial Finance. 
• Assist Credit Manager as required with rebate reporting and approvals
• Review 3PL age analysis and ensure that subsequent payments are made timeously to the company.
• Monthly meet with 3PL to ensure that the values deducted from payment are approved and correct.
• Ensure credit controllers contact customers:
• The week before payment is due - to confirm payment values and dates
•  The week after statements are sent - confirm statement is received
•  Mid-month - to see if they need any documentation
• Contact customers as and when necessary.
• Set monthly targets and report to management on the month collections vs target.
• Ensure monthly targets are met.
• If target is not met, provide detailed reasons to line manager. 
• Ensure 3PL pays per contract. 
• DSO’s target to be achieved.
• Notify Treasury of all large expected payments.
• Continuously find ways to improve the collections process.
• Escalate risk customers to line manager, i.e. cash flow problems or delayed payments
• Manage customer requests for extended terms or delayed payments within the company policy.

Queries:

• Review debtors book monthly with Credit Manager and Commercial team. 
• Ensure that minutes of meetings are distributed within 5 days of meeting.
• Assist with queries and escalate when required.
• Approve rebates and credit notes as per company limits of authority.
• Prepare monthly debtors review report.
• Check and assist with monthly debtor’s review report.
• Ensure prescribed values are reviewed quarterly and approved for write off.
• Write off all approved bad debt and credit note approvals and prepare year-end report.
• % of 90+ days to be agreed at KPA and target to be met.
• Check and authorize that all credit notes over R50,000 is correctly approved.
• Address any clawback queries as and when required

Month end Reports:

• Process revaluation and VAT declaration and provide to finance within agreed timelines.
• Print relevant statements and balance to age and GL.
• Run all month end reports as per check list.
• Prepare required month end reports by due date – See kpa and check list
• Analyse sales performance for month and previous months, using TM1 and understand impact on receivables balance. 
• Prepare days outstanding per channel and in total.
• Compare to budget/forecast and provide commentary for differences.
• Calculate budget and forecast days outstanding and compare to PY and budget as relevant.
• Prepare accounts receivable monthly summary.  Internal and external. The summary should include:
•  Commentary against budget/forecast and prior year as required.
•  Must be analysed per channel and include values and days outstanding.
• Review and authorizing CGIC declarations.
• Reconcile GL accounts.
• Prepare bad debt and credit note provision reports.
•  Bad debt provision according to IFRS 9.  Evaluate aging profile categories and the % provision required.
•  Assess requirement for credit note provision and compare to GL balance.  Identify risk/opportunity.
• Prepare state tender uploads and escalation reports and ensure that these are escalate by the state team monthly.
• Weekly send state update report to line manager, Head of Finance and CFO.
• Approve monthly the daily sales reports and weekly all report done by Team leader.
• Approve claims status report monthly 
• Check and approve any GL recons done by Admin Supervisor and Credit Manager.
• Prepare recons for review and approval by line manager.
• Review and approve all CGIC declarations

Risk Management:

• Release orders as per SOP and limits of authority as and when required

Logistics Fees:

• Advise line manager of any problematic customers as well as actions agreed to address situation.
• Authorize new accounts and master data changes as per limit of authority based on review of customer master audit trial.
• Ensure insurance is in place as per outstanding balance where required. Ensure good relationship with CGIC and insurance broker.
• Block any risk account and ensure Commercial team and management is informed.
• Ensure TCPA meeting is attended and management is informed of any concerns.
• Assist 3PL to ensure that their customers have available credit limit and that no company orders are on hold.
• Request approval for risk as and when required and follow up to ensure that payments are received. 
• Review 3PL age analysis and raise any possible risk accounts.
• Ensure SOP’s are updated continuously to reflect the latest best procedures.
• Ensure compliance with policies and procedures.
• Ensure credits are processed and printed by month end and available on customer statements
• Check all payments to GL report supplied by Admin team leader.
• Approve all logistic fee PO’s on SAP timeously and ensure payments to customers are made timeously.
• Ensure log fee percentages are loaded correct for relevant customers and relevant materials.
• Assist with logistic fee queries with customers

People Management – learning and growth:

• Attract, develop, and retain high quality team members.
• Lead the team as a role model who demonstrates the company's values, inspires, motivates, and coaches team members to maximise the quality of their output
• Drive ownership, accountability innovation and efficient processes
• Information is gathered about development needs.
• Learning solutions are identified, proposed and implemented according to on-going personal and team development plans.
• Ensure KPA’s are set and approved for all staff in the Accounts Receivable team. Mid year and year end reviews must be performed.

Continuous review and improvement of processes:

• Continuously review and improve processes in the department.  
• Involve external parties, if required, to finalize and document processes which will ensure effective and efficient collection.
• Finalize processes with flow diagrams if required. 
• Obtain approval and sign-off from all parties involved.

Ad-Hoc Activities:

• Manage and successfully execute projects which impacts the department, ie change of 3PL, collection on behalf of other parties etc.  
• Ensure that all matters pertaining to internal and external audit are dealt with timeously and accurately.
• Ensure interface is balanced.
• Provide input into the budget/forecast of cost centre expenses.  Adhere to timelines. Review actuals on a monthly basis and ensure targets are not exceeded.
• Assist with SAP testing as required.  Provide input on requirements and ensure best solution for department is delivered.
• Assist with input and update of Risk and Control matrix for Revenue and Receivables function.
• Ensure Standard Terms and Conditions remain relevant and provide input with review and update of Standard Terms and Conditions

Qualifications and Experience:

• B. Com degree
• Credit management diploma is an advantage.
• At least 10 years credit control experience in retail, export, state and pharmaceutical, high volume.
• At least 7 years staff management experience.

Skills and Attributes:

• Effective planning, organising and co-ordinating
• Strong team leadership skills
• Strong service orientated
• Ability to work under pressure
• Effective problem solving and decision making
• Independent and self-directed individual that can drive execution
• Influencing capabilities
• Effective interpersonal skills
• The ability to communicate effectively (written and verbal) is essential
• Attention to detail, high sense of urgency and deadline driven
• Ability to work accurately and independently
• Innovative and creative
• Good business acumen
• Responsibility and accountability
• Work well within a team environment
• Information seeking
• Confident to present monthly feedback to commercial and third parties.
• Challenge the commercial teams.

Knowledge:

• Computer skills on MS Excel, MS Word, PowerPoint, SAP and TM1.
• Strong understanding of Accounts Receivable process.
• A solid understanding of credit insurance.
• A solid understanding of IT interfaces

Candidates that meet the criteria may submit their applications via this portal or via our vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:

• To ensure that quality systems are in compliance to local regulations and are aligned to Quality Directives:
• To ensure that Pharmaceutical Quality System elements are managed as per approved Directives, Policies and Standard Operating Procedures
• Undertake product release to the market
• Management of the Quality Management System

Main Duties and Responsibilities are:

• Assist Head of Head of Quality Assurance in the preparation of the of the Annual Site Quality (Risk) Review report
• Identification of quality risks and mitigation of those risks
• Responsible for oversight of batch release and placement of products on the market
• Responsible for approval or rejection of starting material, packaging materials, intermediates, bulk and finished products
• Responsible for handling and management of events and non-conformities and Corrective and Preventive Action (CAPA)
• Responsible for logging, review of changes and correct implementation of Change Control system
• To manage Pharmaceutical Quality System elements (Deviations, Quality Complaints)
• To review and approve Standard Operating Procedures (SOP’s), Batch Packaging Records (BPR) and Finished Product Specifications, Process Validation Protocols and Reports
• Ensure that Manufacturing instructions are translated from the Technical File and complies with local applicable guidelines,
• To carry out quality risk assessment and compile a risk management plan
• To ensure and / or supervise the correct destruction of damaged, returned and expired goods and to retain the necessary records
• To ensure the correct quantity and storage of retention samples as per relevant requirements
• Assist during the preparation and during Health Authorities, Principals and Corporate Quality Assurance inspections
• Coordinate Quality Review Board (QRB) meetings, including the regular reviews of operations, process performance and monitoring of product quality
• Responsible for continuous improvement of product quality and of the quality system, through monitoring of the requisite KPI
• Ensures the appropriate escalation of quality risk and issues are identified and communicated to Head of Quality Assurance as per Escalation and Crisis Management directive
• Assumes the responsibility to suspend operations if not in conformance with GxP, company standards, procedures or product specifications in the absence of Head of Quality Assurance
• Assist in initiating field alerts and product recalls in collaboration with Head of Quality Assurance, Authorised Representative, Regional Director ESA, Corporate Quality Assurance and Principals where applicable
• Forwarding of all received Product Quality Complaints, Adverse Events and Medical Enquiries to the relevant person in Quality Assurance/ Pharmacovigilance/ Medical Affairs

Requirements:

• Qualification – B Pharma degree 
• Minimum 10 years relevant experience in pharmaceutical industry (Quality Assurance, Production and Quality Control)
• Sound knowledge of the principles of GxP requirements and SAHPRA guidelines.
• Exposure to ISO 9001 and 13485 will be advantageous.
• Embodies Values & Behaviours in all internal and external interactions.
• People skills – highly adapted interpersonal skills
• Problem solving analysis skills
• Priority setting – initiative and follow through
• Time management and deadline driver
• Ability to analyze complex data, seek relevant opinions
• Detail oriented
• Ability to work under pressure

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.

• Implementation and execution of all agreed strategic activities in accordance with the sales strategy of the company
• Personally, visiting and liaising with the relevant target clients as per the allocated and agreed customer list.
• Effectively implement customer relationship management (REPWISE), customer target segmentation, customer pre- and post-call planning, activity planning and execution, call reports, customer needs analysis, customer motivation, vendor applications, time management, customer training and all other related customer relationship activities.
• Compiling and maintaining a data-base of all agreed target clients with information details pertinent to all clients on an ongoing basis.
• Liaising with the National Sales Manager with respect to the effective evaluation, exploitation and implementation of various business opportunities in the designated territory.
• Ensure that all the position’s sales targets, monthly and annually, are achieved.
• Compiling, reconciliation and submission of monthly sales reports related to the position. These reports must be submitted as per agreed timelines.
• Ensuring that all internal resources, where needed, are utilised effectively to ensure that sales targets are achieved.
• To assist with the arranging and presentation of company activities / conferences / speakers / CME’s and other promotional events.

Minimum Requirements

• Matric with evidence of either / Certificate / Diploma / Degree completed
• Must have existing relationships with Pharmacies within the KZN region (This is essential)
• Experience with Front Shop products
• Attention to detail
• Good interpersonal skills
• Disciplined
• Assertive
• Sound time management skills
• Ability to work under pressure
• Able to use initiative
• Forward thinking
• Proactive
• Organizational expertise in planning activities independently
• Good communication skills, both written and verbal
• Driver with a valid driver’s license.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com

Should you receive no feedback within 7 days, please accept your application as unsuccessful.

Job Purpose:
The Order to Cash (‘OTC’) Analyst is responsible to provide effective, efficient, and accurate financial and administrative support for OTC related processes. There is a major governance and accuracy component to the role. This role should maintain a high level of internal customer satisfaction through quality service and timeous support. This position has multiple core focus areas: Accounts Receivable, Third Party Logistics (3PL) provider invoice payments, Fixed Asset Accounting, Wholesaler Logistics Fee payments.

Key Responsibilities:

• Be one of the local key contact persons for all OTC and Accounts Receivable related activities including Credit Limit Evaluations and management of doubtful debts.
• Cash collection support and liaison with Collections Team at 3PL on Debtors Book and incoming payment allocations. Key focus area is Government Tender collections.
• Daily bank statement monitoring for incoming cash and allocation thereof. 
• Create shopping carts for goods and services as well as processing payments on invoices and contracts – Imports, Distribution, Wholesaler Logistic Fees.
• Responsible for the invoice management of incidents, communication with BPO and relevant vendors.
• Responsible for Intercompany netting documents and finalization of monthly payment values. Follow up of open items on intercompany accounts specifically related to inventory purchases.
• Annual management of document archiving project including monthly management of Metrofile accounts.
• Fixed Asset Accounting including annual fixed asset verification process.
• Annual and monthly support in financial processes such as annual audits, month-end close activities including accruals and journals.
• Perform activities in compliance with all internal procedures

Requirements:

• BCom Finance/Accounting degree
• 3+ years experience with Accounts Receivable including contracts
• Minimum 4+ years in a multinational corporate environment in Controlling / Finance / Distribution & Logistics
• Strong system skills including experience with SAP and SAP SRM
• Advanced user in Microsoft Excel
• Good communication skills, ability to provide support and ensure adherence to internal controls and processes
• Influence and manage employees not under direct line supervision

Competencies:

• Strong attention to detail
• Demonstrated problem solving ability
• Flexible and accurate
• Good verbal and written communication skills, good knowledge of the English language; written and verbal skills enabling effective communication
• Self-motivated with follow-up skills and be able to work independently
• Prioritize and structure tasks / issues
• Able to work in a team

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on www.mnarecruitment.com
Should you receive no feedback within 7 days, please accept your application as unsuccessful.